Cynthia Schibi
Kansas,KS
Summary
Licensed insurance professional with Life & Health and Property & Casualty licenses, combined with extensive customer service, banking, and client relationship experience. Skilled in communication, policy support, documentation, problem solving, and regulatory compliance. Recognized for professionalism, attention to detail, and building trust with clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cosmetologist
AW Aesthetics
03.2024 - Current
- Develop and maintain long-term client relationships through personalized service and follow-up.
- Educate clients on products and treatment options, building trust and confidence.
- Manage scheduling, records, and documentation with accuracy and confidentiality.
Caretaker
Family Caregiver
01.2023 - Current
- Coordinated appointments, schedules, and daily support for family members.
Server Assistant
Texas Roadhouse
Overland Park, KS
01.2024 - 01.2025
- Assisted servers in delivering food and beverages to enhance customer satisfaction.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Communicated effectively with kitchen staff to expedite order fulfillment and minimize delays.
- Supported training of new team members on service standards and procedures.
Server
Hickory Hole
Parsons, KS
07.2021 - 08.2023
- Delivered exceptional customer service to enhance dining experience and foster repeat business.
- Managed customer orders efficiently, ensuring accuracy and timeliness in service delivery.
- Trained new staff on menu offerings, service protocols, and best practices for guest interactions.
- Collaborated with kitchen staff to coordinate timely food preparation and presentation for optimal service flow.
Bank Teller
Bank of Commerce
Parsons, KS
09.2021 - 03.2023
- Processed customer transactions with accuracy and efficiency, ensuring compliance with banking policies.
- Assisted clients in navigating banking products, enhancing overall customer satisfaction and retention.
- Maintained cash drawer integrity by performing regular audits and reconciliations to prevent discrepancies.
- Trained new tellers on operational procedures and customer service standards, fostering a collaborative team environment.
Dietary Aide
Labette Health
Parsons, KS
12.2020 - 09.2021
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Assisted in food inventory management, ensuring freshness and safety standards.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with healthcare team to support patient dietary needs and preferences.
Education
Cosmetology License -
Z Hair Academy
Overland ParkHigh School Diploma -
Parsons Sr High School
Parsons, KSLabette Community College
Parsons, KSSkills
- Customer Service
- Client Relations
- Insurance Sales Support
- Policy Administration
- Data Entry
- Compliance & Documentation
- Communication
- Time Management
- Cash Handling
Websites
Additional Information
I’ve been performing standup comedy since 2020, and it has been a great way to connect with people. It has taught me valuable business skills and helped me improve my people skills.
Certification
- Kansas Life & Health Insurance License
- Kansas Property & Casualty Insurance License
- Kansas Cosmetology License
Timeline
Cosmetologist
AW Aesthetics
03.2024 - Current
Server Assistant
Texas Roadhouse
01.2024 - 01.2025
Caretaker
Family Caregiver
01.2023 - Current
Bank Teller
Bank of Commerce
09.2021 - 03.2023
Server
Hickory Hole
07.2021 - 08.2023
Dietary Aide
Labette Health
12.2020 - 09.2021
Cosmetology License -
Z Hair Academy
High School Diploma -
Parsons Sr High School
Labette Community College