Senior Account Manager
- Employed best practices while managing three different portfolios consisting of 25 national accounts such as Farmers Insurance, Nationwide Insurance, AIG, Match.com, and Anji's List in conjunction with assigned bankers and C-level contacts.
- Utilized Salesforce software to track client interactions, requests, documenting all touch points and finally closing out tasks when customer goals were satisfied
- Worked with assigned bankers to enhance client experience.