Cynthia Stephens
Navarre,FL
Summary
Resourceful Vice President experienced in business intelligence and operations management. Achieved operational improvements and profitability through strategic planning, financial management, and team leadership. Focused on fostering positive relationships with stakeholders while driving collaborative, high-impact business results.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Vice President/ Commercial Lending
Huntington National Bank AKA Cadence Bank
Ft Walton Beach, FL
07.2019 - Current
- Directed strategic initiatives that increased customer engagement and satisfaction.
- Led cross-functional teams to implement process improvements across operations.
- Managed risk assessment and compliance strategies within financial services.
- Ranked consistently in top 10 of performance group and top 40% of company.
- On average closed $15MM in new loans per year, increased deposit base by 10% per year, and managed a full staff and held daily meetings to motivate and guide success in our branch.
- Oversaw budget allocations to improve resource utilization and effectiveness.
Vice President/Branch Manager/Lending Officer
Beach Community Bank
Navarre, FL
04.2014 - 07.2019
- Developing Loan and Deposit relationships with prospects and existing clients.
- Directed strategic initiatives to enhance customer satisfaction and loyalty programs.
- Collaborated with cross-functional teams to streamline operational processes and improve efficiency.
- Mentored junior staff in best practices and professional development opportunities.
Education
Bachelor of Science - Business Administration And Management
University of Southern Mississippi
Hattiesburg, MS 08.1979 - 12.1983
Long Beach High School
Long Beach , MSSkills
- Strategic planning
- Risk management
- Financial analysis
- Loan underwriting
- Calling Office
- Customer relationship management
- Team leadership
- Operational efficiency
- Performance metrics
- Decision-making
- Business growth and marketing strategies
Accomplishments
- Consistently won the Too 40% of Comoany award for Customer Connections which is driven by sales and increasing bottom line by 10% in all categories of scorecard.
- Awarded Star Performer on several occasions.
Certification
- Medallion Signature Stamp Certification
- Training certificates in Excel, Word, Commercial Analysis, Passport, Sales and Service, and many other apps and programs used in a daily basis.
Affiliations
- Membership in Ft Walton Beach Chamber of Commerce
- Rotary Club of Navarre
- Navarre Youth Sports Assn.
- Strong supporter of youth sports programs and high school in Navarre
Timeline
Vice President/ Commercial Lending
Huntington National Bank AKA Cadence Bank
07.2019 - Current
Vice President/Branch Manager/Lending Officer
Beach Community Bank
04.2014 - 07.2019
Bachelor of Science - Business Administration And Management
University of Southern Mississippi
08.1979 - 12.1983
Long Beach High School