CYNTHIA STEPHENSON
Lawrenceville,GA
Summary
40 years experience in the exhibit industry, wholesale and retail, providing outstanding customer service. This includes consulting with customers on exhibit purchases, show services and transportation to help ensure that every aspect of their show is complete. Most recently, I worked as a project coordinator working with vendors to Along with our sales team, we met or exceeded sales goals, which were calculated weekly, monthly and quarterly. I am a skilled proof reader and offered this value-added service to our customers where needed.
Overview
47
47
years of professional experience
Work History
Project Coordinator
ACI Design
12.2022 - 05.2026
- Create and maintain job files, analyze job elements to plan for efficient production, establish and control production schedule/timeline; monitor and adjust as needed, coordinate production resources and activities, purchase required materials and services; monitor and control specifications, quality, delivery, and cost
Account Manager
BeMatrix USA
07.2021 - 10.2022
- Responsible for building relationships with customers and helping them meet their client’s exhibiting needs. This includes quoting, sales orders, production scheduling, shipping, product knowledge and occasional design support.
DISPLAYIT HOLDINGS LLC
04.2013 - 03.2020
- Laarhoven Design, Inc. was sold to Displayit Holdings, which was a wholesale customer I worked with for 8 years. I continued working with multiple wholesale accounts, and over time included retail sales. Consultations are always about providing the client with the best possible solution to fit their marketing plan, and explaining everything involved in their purchase.
LAARHOVEN DESIGN, INC
06.1995 - 04.2013
- Throughout my years at Laarhoven Design, my primary responsibility has been to our customers. Account management in Dealer Support Services includes all aspects of a client’s needs. This includes quoting, phone sales, work orders, invoicing, production and technical information.
Regional Sales Representative
ULTRA-FORM SYSTEM CABINETRY
02.1994 - 05.1995
- Responsible for sales and customer service for the U.S. dealer network. Assist dealers with quotations, product recommendations, technical information, special offers, etc. Create sales opportunities through ongoing contact with all dealers and soliciting new dealers from national directories, industry publications, incoming leads and other sources.
Dealer Sales and Customer Service
HANNA DESIGN ROCHESTER
11.1986 - 02.1994
- Responsible for servicing the U.S. dealer network in the purchase of RADIUS products, graphic applications and photographic work. This included order processing, shipping, answering questions on design, product capability, and availability.
Trade Show Manager
SCHEGEL CORPORATION
10.1979 - 09.1986
- Held several positions in the Marketing Communications Department (in-house advertising agency). Duties included project management for each job, proofreading, and direct mail. My final position was Trade Show Manager. These duties included contracting for show services, freight logistics, supervision of labor, show planning and exhibit refurb when necessary.
Skills
- Computer skills: Microsoft Teams, CQIP, QuickBooks, PACE, ExhibitForce, Zoho
Timeline
Project Coordinator
ACI Design
12.2022 - 05.2026
Account Manager
BeMatrix USA
07.2021 - 10.2022
DISPLAYIT HOLDINGS LLC
04.2013 - 03.2020
LAARHOVEN DESIGN, INC
06.1995 - 04.2013
Regional Sales Representative
ULTRA-FORM SYSTEM CABINETRY
02.1994 - 05.1995
Dealer Sales and Customer Service
HANNA DESIGN ROCHESTER
11.1986 - 02.1994
Trade Show Manager
SCHEGEL CORPORATION
10.1979 - 09.1986