Cynthia Tejada
Yonkers,NY
Summary
Accomplished Home Health Aide with a proven track record at Visiting Nurse Services in Westchester, Inc., enhancing patient quality of life through attentive care and maintaining safe environments. Skilled in HIPAA compliance and bilingual communication, I excel in patient confidentiality and effective communication, significantly improving patient satisfaction.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Visiting Nurse Services in Westchester, Inc.
1311 Mamaroneck Ave, White Plains, NY 10605
06.2022 - 10.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Hospital Clerk
Westchester Medical Center
100 Woods Rd, Valhalla, NY 10595
08.2022 - Current
- Maintained strict confidentiality in handling sensitive patient information according to HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Increased patient satisfaction through prompt response to phone calls, emails, and in-person requests for information or assistance.
- Streamlined hospital operations by organizing and maintaining patient records, ensuring easy access for healthcare professionals.
- Operated copiers, scanners, and fax machines.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted nursing staff in managing inventory levels of medical supplies, ordering additional stock when necessary.
Retail Sales Associate
Staples
465 Tuckahoe Rd, Yonkers, NY 10710
11.2018 - 06.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Science - Nursing
Mercy University
555 Broadway, Dobbs Ferry, NY 1052212.2024
No Degree - Phlebotomy
Westchester School For Dental Assistants
1053 Saw Mill Rd Suite 204, Ardsley, NY 1050211.2020
High School Diploma -
Charles E. Gorton High School
100 Shonnard Pl, Yonkers, NY 1070306.2020
Skills
- Front Desk Operations
- HIPAA Compliance
- Patient confidentiality
- Patient Registration
- Basic Medical Terminology
- Fluent in English and Spanish
- Microsoft 365
- Measuring vital signs
- Organized, time management and multitasking skills
- Customer Service
- Effective Communication
- Clerical skills
Clinical Experience
Cabrini of Westchester January 2022-April 2022
NYP Westchester February 2023-March 2023 Elizabeth Seton Children’s Center March 2023-April 2023
St Barnabas Hospital September 2023-November 2023
White Plains Hospital January 2024-April 2024
NYP Behavioral center September 2024-current
Hugh A Doyle Senior Center September 2024-current
Timeline
Hospital Clerk
Westchester Medical Center
08.2022 - Current
Home Health Aide
Visiting Nurse Services in Westchester, Inc.
06.2022 - 10.2022
Retail Sales Associate
Staples
11.2018 - 06.2019
Bachelor of Science - Nursing
Mercy University
No Degree - Phlebotomy
Westchester School For Dental Assistants
High School Diploma -
Charles E. Gorton High School