CYNTHIA VALLE
San Tan Valley,AZ
Summary
Relationship Specialist with proven track record in member relations and Individual Productivity Standards. Skilled in communication, conflict resolution, and fostering Credit Union values. Strong focus on team collaboration and achieving results while adapting to changing needs and environments due to financial climate.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Relationship Specialist
Desert Financial Credit Union
04.2015 - Current
- Continuously renewed any compliance & regulatory certifications.
- Steadily met &/or exceeded individual productivity standards.
- Facilitated the onboarding process for new members, ensuring a seamless transition to our services.
- Assisted in providing support to management team if & when needed.
Store Manager
Checksmart Financial
10.2012 - 04.2015
- Managed daily operations along with maintining inventory control, cash control, and store opening/closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Computer Programming
Arizona State University
Accomplishments
- Currently 2nd in IPS annual ranking for the Southeast Valley Market.
- Recognized in the Credit Card Celebrity Circle.
- Collaborated & lead team members to adapt to changes within the Credit Union.
Certification
- Notary Public
- NMLS
Languages
English
Spanish
Timeline
Sr. Relationship Specialist
Desert Financial Credit Union
04.2015 - Current
Store Manager
Checksmart Financial
10.2012 - 04.2015
Bachelor of Science - Computer Programming
Arizona State University
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