Cynthia Vanhook
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Representative
Climatech Air Conditioning & Heating
Savannah
12.2023 - Current
- Assisted customers with inquiries about air conditioning and heating products.
- Processed service requests and scheduled technician appointments efficiently.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Account receivable
- Schedule New installation
Small Farm Owner
Self
Statesboro
11.2013 - Current
- Oversee live stock
- Cleaning and care
- Raising chickens and sheep
- Field care
Pet store owner
Self
Garden City
03.2007 - 10.2012
- Managed daily operations and staff scheduling for optimal workflow.
- Oversaw inventory management and procurement of store supplies.
- Implemented marketing strategies to attract new customers and retain existing ones.
Education
Certified - Emergency Medicine
Ogeechee Technical College
Statesboro, GA 03.2000 - 03.2001
Timeline
Customer Service Representative
Climatech Air Conditioning & Heating
12.2023 - Current
Small Farm Owner
Self
11.2013 - Current
Pet store owner
Self
03.2007 - 10.2012
Certified - Emergency Medicine
Ogeechee Technical College
03.2000 - 03.2001