Cynthia Vences
Summary
Professional logistics coordinator with strong expertise in freight management and dispatching. Known for effective communication, problem-solving, and adaptability in fast-paced environments. Highly skilled in route planning, load optimization, and regulatory compliance. Strong focus on teamwork, reliability, and delivering impactful results.
Overview
9
9
years of professional experience
Work History
Freight Dispatcher
Tax-Air
Franklin Park, IL
01.2024 - 01.2025
- Oversaw a team of eight drivers, coordinated the movement of products and materials.
- Answered incoming calls related to dispatch and customer service.
- Managed inbound and outbound shipments, ensured timely and cost-effective deliveries and pickups.
- Coordinated daily shipments with outside carriers, relayed load information between clients and drivers, managed freight quantity and truck capacity, and confirmed load ready times.
Freight Dispatcher
Ceva Logistics
Des Plaines, IL
01.2021 - 01.2023
- Oversaw over 30 drivers, dispatched them in the domestic and regional area of Illinois.
- Scheduled, routed drivers to optimize freight capacity and minimize time wastage.
- Worked closely with internal members, external members regarding load information.
- Used GPS tracking software to help identify the trips in progress.
- Utilized dispatching software to assign loads to drivers, and input critical load information.
School Bus Driver
Illinois Central School Bus
St. Charles, IL
01.2020 - 01.2021
- Transported up to 48 elementary, middle and high school age students across designated bus routes.
- Accurately followed pre-planned routes ensured proper pick up and delivery times of students at the proper locations.
- Gained knowledge of Hours of Service and DOT regulations.
- Conducted daily pre and post trips inspections.
- Obeyed traffic laws and follow established traffic and transportation procedures at all times.
- Routinely inspected buses for child safety before and after each trip.
Server
Cantina Laredo
Chicago, Illinois
01.2016 - 01.2020
- Established menu knowledge, and built rapport with customers to achieve average order size of 10% over target.
- Assisted patrons with menu options to promote food items with the highest margin, resulting in an increase in sales.
- Exceeded sales target by up-selling appetizers and drinks based on specific taste and interest of diners.
- Assisted co-workers in rush-hour period by taking extra customer orders and bringing out prepared dishes.
- Helped management and kitchen staff reduce idle time by carrying out any dishes that was ready, regardless of server responsible.
Education
Sociology Degree -
Central Michigan University
Mt Pleasant, Michigan01.2018
Skills
- Supply Chain Management
- Communication
- Team player/ collaborative
- Problem solver
- Adaptable & flexible
- Time management
- Negotiation
- Great work ethic
- Software proficiency
- Data-entry
- Attention to detail
- Spanish speaker
Timeline
Freight Dispatcher
Tax-Air
01.2024 - 01.2025
Freight Dispatcher
Ceva Logistics
01.2021 - 01.2023
School Bus Driver
Illinois Central School Bus
01.2020 - 01.2021
Server
Cantina Laredo
01.2016 - 01.2020
Sociology Degree -
Central Michigan University