Cynthia Vences
Summary
Professional logistics coordinator with strong expertise in freight management and dispatching. Known for effective communication, problem-solving, and adaptability in fast-paced environments. Highly skilled in route planning, load optimization, and regulatory compliance. Strong focus on teamwork, reliability, and delivering impactful results.
Overview
9
9
years of professional experience
Work History
Freight Dispatcher
Tax-Air
01.2024 - 01.2025
- Oversaw a team of eight drivers, coordinated the movement of products and materials.
- Answered incoming calls related to dispatch and customer service.
- Managed inbound and outbound shipments, ensured timely and cost-effective deliveries and pickups.
- Coordinated daily shipments with outside carriers, relayed load information between clients and drivers, managed freight quantity and truck capacity, and confirmed load ready times.
Freight Dispatcher
Ceva Logistics
01.2021 - 01.2023
- Oversaw over 30 drivers, dispatched them in the domestic and regional area of Illinois.
- Scheduled, routed drivers to optimize freight capacity and minimize time wastage.
- Worked closely with internal members, external members regarding load information.
- Used GPS tracking software to help identify the trips in progress.
- Utilized dispatching software to assign loads to drivers, and input critical load information.
School Bus Driver
Illinois Central School Bus
01.2020 - 01.2021
- Transported up to 48 elementary, middle and high school age students across designated bus routes.
- Accurately followed pre-planned routes ensured proper pick up and delivery times of students at the proper locations.
- Gained knowledge of Hours of Service and DOT regulations.
- Conducted daily pre and post trips inspections.
- Obeyed traffic laws and follow established traffic and transportation procedures at all times.
- Routinely inspected buses for child safety before and after each trip.
Server
Cantina Laredo
01.2016 - 01.2020
- Established menu knowledge, and built rapport with customers to achieve average order size of 10% over target.
- Assisted patrons with menu options to promote food items with the highest margin, resulting in an increase in sales.
- Exceeded sales target by up-selling appetizers and drinks based on specific taste and interest of diners.
- Assisted co-workers in rush-hour period by taking extra customer orders and bringing out prepared dishes.
- Helped management and kitchen staff reduce idle time by carrying out any dishes that was ready, regardless of server responsible.
Education
Sociology Degree -
Central Michigan University
Mt Pleasant, Michigan01.2018
Skills
- Supply Chain Management
- Communication
- Team player/ collaborative
- Problem solver
- Adaptable & flexible
- Time management
- Negotiation
- Great work ethic
- Software proficiency
- Data-entry
- Attention to detail
- Spanish speaker
Timeline
Freight Dispatcher
Tax-Air
01.2024 - 01.2025
Freight Dispatcher
Ceva Logistics
01.2021 - 01.2023
School Bus Driver
Illinois Central School Bus
01.2020 - 01.2021
Server
Cantina Laredo
01.2016 - 01.2020
Sociology Degree -
Central Michigan University
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