Cynthia Vital
Salinas
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Passionate Behavior Technician with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Prime Time Nutrition
Seaside
05.2025 - Current
- Ensures excellent customer service by self and staff.
- Creates and fosters a cohesive store team and team environment.
- Responsible for the overall appearance of the store during their shift.
- Delegates responsibilities to store staff and assigns tasks throughout the day (e.g. stocking, cleaning, etc.).
- Controls inventory using par levels, produce guides, and ensures minimum stocking requirements (MSR’s) are maintained in the store during entire shift.
- Receives, verifies, and inputs accurate deliveries.
- Manages and maintains appropriate store inventory levels.
- Ensures employees are aware and follows all safety and emergency procedures and communicates any issues to Store Manager and District Manager.
- Helps to maintain adequate store supplies.
- Resolves customer problems or complaints by determining optimal solutions.
- Available to assist and complete modifies and complex transactions throughout entire shift.
- Manages inventory counts (daily, monthly, etc.)
- Performs cash reports, reconciling tills, cash handling, and audits. Sends reports and cash to corporate.
- Completes and also confirms all sales clerks complete Voucher transactions accurately using the POS system and following all company standards.
- Encourages employees to take ownership for their performance.
- Ensures store is securely closed and/or opened as scheduled.
- Streamlines the flow of paperwork to the corporate office.
- Provides continual training and evaluation for store employees.
- Assists in store housekeeping/cleaning, display maintenance, and floor moves.
- Ensures store equipment is in working order.
- Trouble shoot and attempt to repair store equipment (i.e. cash drawer, printer, etc.,) if not working properly and contact District Manager with outcome.
- Resolves inventory discrepancies in partnership with corporate staff or vendors.
School Behavior Technician
Amergis Healthcare Staffing
Salinas
10.2023 - 05.2025
- Follows through with IEP objectives including emath, reading, speech, independent skills, and managing behavioral deficits and excesses, one on one or as a general classroom aide
- Facilitates teacher-directed learning activities including lesson plans, worksheets, reinforcement systems, small groups, social games, and work assistance
- Assists students when included in general education classes
- Communicates pertinent information to teachers
- Accompanies students during recess and lunch periods, along with community experiences
- Assists with activities of prescribed programs including those written by related service personnel such as PT, OT and SLP
- Assists students in the development of independent skills through self-care activities such as toileting, clothing routines, feeding and personal hygiene
- Assist in behavior management techniques at the direction of the teacher
- Assists teacher with clerical duties including making stimuli, making copies, maintaining a clean and organized classroom, preparing materials, and assignment scoring
- Assists with transfers and ambulation
- Appropriately reports changes in client status or as directed by IHP/IEP
Behavioral Therapist
Central Coast ABA
Salinas
01.2023 - 01.2024
- Building and maintaining a positive environment for clients while reinforcing desirable behaviors
- Building a good rapport with children
- Engage clients in daily activities through implementation of an individualized, behavioral therapy program
- Follow set protocol and implement the program/activities developed by the Supervisor and/or Director
- Take accurate notes and data on each activity
- Participate in monthly meetings including regular staff trainings
- Maintain HIPAA compliance at all times, across all settings
- Work in a clinic, home, community.
Independent Living Skills Trainer
New Horizon Community Services
Salinas
08.2021 - 01.2023
- Assist Clients in selecting realistic goals and objectives.
- Implement a client's training and support program.
- Assess, evaluate, and implement client's goals.
- Pick-up and drop off clients according to written schedules.
- Record data and maintain accurate case notes.
- Provide constant supervision to clients.
- Maintain positive communication and relationship with supervisor.
- Provide reports in a timely manner.
- Provide direct service as required and needed.
- Other duties as assigned by the Executive Director.
- Promote community integration, safety, and effective problem-solving.
- Teach and assist clients toward achieving a maximum level of independence.
Customer Service Representative
Arco AM-PM
Salinas
07.2019 - 10.2021
- POS operations, fuel and non-fuel
- Cash handling
- Store merchandising
- Follow fuel operations and environmental safety procedures; know when to use the emergency shut off and where it is located, what to do in the event of a drive-off or fuel to skin contact, etc.
- Know and follow alcohol and tobacco sales laws; ask for ID every time, do not sell to underage customers or those who cannot verify their age
- Respond to customer complaints in a calm manner
- Greet every customer that enters the store
- Support sales initiatives and promotions
- Record and relay shift notes
- Answered general questions
- Responsible for cashier duties
Shift Leader/Manager
Taco Bell
Salinas
11.2013 - 08.2019
- Manage staff while supervisor is out
- Direct team of eight through their daily routines
- Track inventory in the MacLaine system
- Provide excellent customer service
- Provide resolution to customer issues
- Assist with scheduling staff
- Proved support to team when staff member has called out
- Facilitate training of new staff
Education
Certificate in Pharmacy Technician -
Central Coast College
Salinas, CA07.2025
High school diploma -
Everett Alvarez High School
Salinas, CA05.2015
Skills
- Customer Service Skills
- Case Management
- Shift Supervisor
- Cash register
- Inventory
- Applied Behavior Analysis
- Developmental Disabilities Experience
- Bilingual Spanish/English
- Autism Experience
- Working with people with disabilities
- Management
- Customer service
- Leadership
- Behavioral Therapy
- Supervising experience
- Cash Handling
- Team management
- Supervising Experience
- Team Building
- Inventory Management
- Special Education
- Experience with children
Certification
- BLS Certification, 09/01/23 to 09/01/25
Timeline
Assistant Store Manager
Prime Time Nutrition
05.2025 - Current
School Behavior Technician
Amergis Healthcare Staffing
10.2023 - 05.2025
Behavioral Therapist
Central Coast ABA
01.2023 - 01.2024
Independent Living Skills Trainer
New Horizon Community Services
08.2021 - 01.2023
Customer Service Representative
Arco AM-PM
07.2019 - 10.2021
Shift Leader/Manager
Taco Bell
11.2013 - 08.2019
Certificate in Pharmacy Technician -
Central Coast College
High school diploma -
Everett Alvarez High School