Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
Timeline
Generic

Cynthia Walker

Wichita,KS

Summary

Seasoned Business and Training Consultant offering excellent planning, organizational, and decision-making strengths. Proactive, results-oriented and self-motivated leader prepared to apply many years of Customer Service experience to new role as Remote Customer Service Representative.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Virtual Business & Training Consultant

Beautyscope LLC
Ashburn, VA
01.2000 - 01.2023
  • Partnered with business owners to boost expertise in critical aspects like inventory control, P&L, and marketing.
  • Coordinated skills and product training for the team.
  • Designed and rolled out effective marketing strategies.
  • Problem-solving to streamline shipment and payment processes, and to solve customer challenges.
  • Product sales.

Business & Training Consultant

C Walker Associates
Lakeridge, VA
01.1999 - 01.2000
  • Developed friendly relationships with business owners.
  • Consulted with business owners privately on requested business, marketing, inventory control, payroll, and marketing to increase revenue.
  • Designed and implemented bespoke promotional programs.
  • Coached the team on various topics, including client relations, retail sales, goal setting, and individual productivity.
  • Developed and coached owner/managers on methods to improve Management/Team relations.

Education

High School Diploma -

Wichita High School South
Wichita, KS
05-1965

Some College (No Degree) - Fine Arts/Business

Northern Virginia Community College
Annandale, VA

Skills

  • Customer service
  • Team building
  • Problem solving
  • Needs analysis
  • Quality control
  • Course material creation
  • Verbal and written communication
  • Motivational speaking
  • Presentation
  • Coaching and mentoring
  • Coaching and development

Affiliations

  • I am an avid needle crafts artist
  • Photography
  • Writing

Certification

  • Certified Continuous Improvement Trainer
  • Certified in various Train the Trainer programs
  • Licensed Cosmetologist

Timeline

Virtual Business & Training Consultant

Beautyscope LLC
01.2000 - 01.2023

Business & Training Consultant

C Walker Associates
01.1999 - 01.2000

High School Diploma -

Wichita High School South

Some College (No Degree) - Fine Arts/Business

Northern Virginia Community College

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