Cynthia Walton
Avon
Summary
Results-driven Site Manager with proven expertise in team leadership, project coordination, and regulatory compliance. Skilled in optimizing operational efficiency and managing client relationships to achieve successful project outcomes.
Overview
24
24
years of professional experience
Work History
Site Manager-subsidized Housing
GVRPC
Mt Morris NY
01.2024 - Current
- Oversee daily site operations, ensuring compliance with safety regulations and company standards.
- Coordinate project schedules, optimizing resource allocation to enhance workflow efficiency.
- Manage subcontractors and vendors, fostering collaborative relationships for successful project outcomes.
- Show, rent apartments. Collect rents,
- Certifications and annual re-certs
- Conducted regular site inspections, identifying potential issues and ensuring timely resolutions.
Bank Branch Manager
Canandaigua National Bank
Canandaigua, NY
12.2001 - 05.2017
- Oversaw daily operations to ensure compliance with banking regulations and internal policies.
- Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
- Cultivated relationships with clients to enhance customer satisfaction and retention rates.
- Collaborated with senior management to establish branch goals aligned with organizational objectives.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Fostered strong relationships with clients by addressing their needs promptly and providing personalized financial solutions.
- Examined customer loan applications for loan approvals and denials.
- Oversaw employee recruitment processes to ensure hiring of qualified candidates who contributed positively to the bank''s goals and culture.
- Strengthened cross-selling initiatives by identifying customers'' financial needs and recommending suitable products or services.
- Resolved escalated customer issues quickly and efficiently while demonstrating empathy towards clients' concerns resulting in higher customer retention rates.
Education
Associate of Arts - Liberal Arts
Monroe Community College
Rochester NYNo Degree - Accounting, Various Banking Courses
American Institute of Banking
Rochester NYSkills
- Team leadership
- Site inspection and management
- Problem-solving
- Word, Excel
Timeline
Site Manager-subsidized Housing
GVRPC
01.2024 - Current
Bank Branch Manager
Canandaigua National Bank
12.2001 - 05.2017
Associate of Arts - Liberal Arts
Monroe Community College
No Degree - Accounting, Various Banking Courses
American Institute of Banking