Cynthia Watson
Futurex Industries
Terre Haute,IN
19
years of professional experience
Dynamic professional with extensive experience in plant operations and collections processing at Futurex Industries. Proven ability to enhance inventory management and streamline data entry, while excelling in multi-tasking and communication. Recognized for achieving high-quality output and maintaining compliance with regulations, ensuring operational efficiency and client satisfaction.
Work History
Plant Manager's Assistant
1 Year 9 Months- Managed daily office tasks and communications to support smooth business operations.
- Inventory management and record keeping.
- Proficient in Microsoft Excel and Word.
- Processed daily inbound and outbound shipments.
- Data entry.
Floor Plan Assistant/Collections Agent
2 Years 5 Months- Managed Collections and Floor Plan accounts.
- Negotiated with clients to resolve disputes, facilitating prompt payment and maintaining positive relationships.
- Handled high volume of calls, effectively addressing client needs in a fast-paced environment.
- Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
- Conducted collateral assessments to manage risks effectively.
- Processed payments.
- Data Entry.
- American Bankers Association training.
Head Cashier
3 Years 1 Month- Trained and mentored new cashiers on point-of-sale systems and customer service standards.
- Supervised cash handling procedures, ensuring adherence to company policies and minimizing discrepancies.
- Implemented inventory management practices that improved stock accuracy.
- Managed front end activities, providing guidance to cashiers for customer service excellence.
- Balanced cash registers and prepared bank deposits for accuracy and security.
- Maintained inventory by tracking stock levels and organizing products effectively.
Collections Assistant
8 Months- Managed collection processes for overdue accounts, ensuring compliance with legal regulations.
- Built rapport with clients through professional communication, simplifying negotiations for payment arrangements.
- Submitted various court documents to ensure compliance with legal proceedings.
- Managed court schedule by coordinating hearings and appointments for efficient case management.
- Maintained a court schedule.
- Handled correspondence by responding to inquiries and communicating with clients and legal parties.
- Performed various office tasks, including filing, data entry, and document preparation.
Machine Operator
4 Months- Operated advanced production machinery to achieve high-quality output of CDs and DVDs.
- Monitored equipment performance and conducted routine maintenance checks.
- Streamlined production workflow to enhance speed.
- Performed daily cleaning of equipment to maintain optimal performance.
- Two-time receiver of top producer award.
Production Worker
4 Months- Operated machinery for cookware products, ensuring production targets were consistently met.
- Created visually appealing cookware displays to attract customers.
- Detected and reported quality issues during production inspections.
Cashier
3 Months- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Processed customer transactions efficiently, ensuring quick service and customer satisfaction.
- Maintained accurate cash drawer, balancing registers daily to ensure financial accuracy.
- Handled cash transactions accurately at the register.
- Performed daily cleaning duties to maintain store appearance.
Production Line Worker/Quality Control Inspector
8 Years 11 Months- Operated machinery for efficient and accurate assembly of steering columns, contributing to overall production quality.
- Conducted quality inspections to ensure compliance with standards and specifications.
- Met daily production goals while maintaining a 30 second cycle time.
- Engaged in 5S workshops to enhance workplace organization and efficiency.
- Trained new hires on equipment operation and safety protocols, ensuring compliance and safety standards.
- Served as a member of the safety team to promote workplace safety protocols.
Education
High School Diploma
Skills
Plant and warehouse operations
Excel Spreadsheets & Microsoft Word
Computer skills
Collections processing
Account management
Cash handling
Store opening/closing procedures
Multi-tasking skill
Data entry
Administrative support
Timeline
Plant Manager's Assistant
Futurex Industries
01.2025 - CurrentRead More
Floor Plan Assistant/Collections Agent
First Financial Bank
08.2022 - 01.2025Read More
Head Cashier
The Apple House
07.2019 - 08.2022Read More
Collections Assistant
Sacopulos Law Firm
01.2018 - 09.2018Read More
Machine Operator
Sony DADC
07.2017 - 11.2017Read More
Production Worker
Columbia Home Products
07.2017 - 11.2017Read More
Cashier
The Apple House
03.2017 - 06.2017Read More
Production Line Worker/Quality Control Inspector
Thyssenkrupp Presta
05.2007 - 04.2016Read More
Terre Haute South Vigo High School
High School Diploma
Read More