Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Wheaton

Elyria

Summary

Seasoned administrative team member with proficiency in customer relations, multitasking and making decisions with little oversight. Skilled at managing open claims, authoring correspondence and organizing case files. Seeking a dynamic position with room for growth.

Overview

10
10
years of professional experience

Work History

Claims Assistant

Spooner Medical Administrators
Westlake
03.2025 - Current
  • Assisted in processing insurance claims for medical services and procedures.
  • Reviewed claim documentation for completeness and accuracy before submission.
  • Communicated with healthcare providers to gather necessary information for claims.

Hairstylist

Self Employed
North Olmsted
01.2021 - 02.2025
  • Consulted with clients to determine desired hairstyles and preferences.
  • Performed haircuts, coloring, and styling using various techniques and tools.
  • Maintained a clean and organized workstation to ensure a safe environment.

Server/Bartender

Olive Garden
North Olmsted
07.2015 - 12.2020
  • Provided excellent customer service by taking orders and addressing inquiries.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Assisted with menu recommendations to enhance guest dining experience.

Education

Associate of Arts - Psychology

Lorain County Community College
Elyria, OH

Skills

  • Claims processing
  • Documentation review
  • Data entry
  • Medical coding
  • Client relationship management
  • Salon operations
  • Time management
  • Problem solving
  • Customer service
  • Menu knowledge
  • Sales techniques

Timeline

Claims Assistant

Spooner Medical Administrators
03.2025 - Current

Hairstylist

Self Employed
01.2021 - 02.2025

Server/Bartender

Olive Garden
07.2015 - 12.2020

Associate of Arts - Psychology

Lorain County Community College