Cynthia Wigginton
Bullhead City,AZ
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
12
12
years of professional experience
Work History
Server
Riverside Casino
Laughlin, NV
09.2023 - 11.2024
- Greeted guests and provided detailed knowledge of menu and drinks.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided timely delivery of meals and beverages, enhancing overall guest experience.
- Ensured the quality and presentation of food and beverages.
- Presented guests with their final bill in a timely manner.
- Cleared tables efficiently.
- Ensured guests had an enjoyable dining experience.
- Cleaned and closed the restaurant efficiently.
Server/Bartender
Earls Castle
Bullhead City, AZ
04.2021 - 06.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Provided detailed knowledge of menu items and bar drinks to enhance guest experience.
- Crafted cocktails and served beers to guests.
- Accurately took food orders from guests, ensuring prompt, and efficient service.
- Delivered food orders promptly to ensure a positive dining experience.
- Processed and managed to-go orders efficiently.
- Calculated and processed guests' bills accurately.
- Ensured guests had an enjoyable dining experience.
- Maintained cleanliness of bar and tables to ensure a welcoming environment for patrons.
- Restocked beer coolers to ensure a consistent supply of beverages for customers.
- Polished glasses to maintain high standards of cleanliness and presentation.
- Developed and refined new cocktail recipes in collaboration with the manager.
- Processed cash and credit card transactions efficiently.
- Sanitized and secured bar area, ensuring cleanliness and readiness for the next shift.
Bartender
Moose Lodge 1033
Imperial, CA
03.2014 - 04.2020
- Performed opening and closing duties including restocking supplies.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Crafted cocktails and served beers to patrons
- Processed customer payments accurately and efficiently.
- Promoted Wednesday dinner specials on social media to increase member turnout
- Verified and checked in members and guests to ensure a great experience.
- Ensured members were not intoxicated before allowing them to drive home.
Bartender
Alamorio Store and Bar
Brawley, CA
06.2012 - 03.2020
- Opened and prepared the store and bar for daily operations.
- Served a variety of beers to patrons, ensuring prompt and friendly service.
- Made friendly and fun conversation with patrons to provide enjoyable bar experience.
- Prepared and served food for Monday night steak night.
- Processed payroll checks efficiently, ensuring accurate cash handling.
- Conducted regular inventory checks to ensure adequate stock levels.
- Oversaw daily financial transactions to ensure accurate profit management.
- Stocked and maintained bar inventory to ensure availability of all necessary supplies.
- Developed and managed social media campaigns to attract customers to the bar.
Education
High School Diploma -
Central Union High School
El Centro, CA06-1995
Skills
- Tableside etiquette
- Menu memorization
- Positive guest interactions
- Suggestive selling
- Multitasking and organization
- Guest engagement
- Food safety practices
- Liquor, wine, and food service
- Point of sale (POS) system operations
Timeline
Server
Riverside Casino
09.2023 - 11.2024
Server/Bartender
Earls Castle
04.2021 - 06.2023
Bartender
Moose Lodge 1033
03.2014 - 04.2020
Bartender
Alamorio Store and Bar
06.2012 - 03.2020
High School Diploma -
Central Union High School
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