Cynthia Wiley-King

• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
• Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.

• Coordinated efficient routes to avoid delays and optimize schedules.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Drove safely in various weather and road conditions to avoid accidents.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.

Assisted with the daily needs of residents; bathing, dressing, feeding and other basic needs to include socializing and offering companionship.

• Managed day-to-day business operations.
• Provided in home day care service for private and low income referred families with children from infancy to 5 years of age.
• Offered pre head start preparation training.

• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Conducted pre-trip inspections of bus for safe operation.
• Transported passengers safely along prescribed routes according to tight schedules.
• Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.