Microsoft Office, Excel, Social Media, Emails, Microsoft Quickbooks,
Cynthia Williamson
RMT,LMT,AMBP
Dawson,Texas
Summary
Confident Medical Massage Therapist with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods. Licensed Massage Therapist certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
Work History
Medical Massage Therapist
Healing Hands Massage Therapy
Edmond, Oklahoma
12.2003 - 05.2020
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Collaborated with other healthcare professionals to develop treatment plans.
Office Manager
Gentle Chiropractic
Houston, Texas
03.1992 - 06.2002
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Evaluated employee records and productivity and submitted evaluation reports.
- Managed office operations while scheduling appointments for department managers.
- Delivered performance reviews, recommending additional training or advancements.
- Created, maintained and updated filing systems for paper and electronic documents.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Certification of Completion of 375 Hours Required - Anatomy And Physiology
MRC School of Massage Therapy
Houston, Texas 02.1990 - 05.1992
Skills
Customer consultation
Anatomy
Physiotherapy
Deep Tissue Massage
Reflexology
Trigger Point Massage
Sports Massage
Administrative support
Accomplishments
- Achieved monies due to the office by completing phone calls with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved balancing the budget by introducing Quickbooks for office tasks.
- Supervised team of 3 staff members.
Software
Timeline
Medical Massage Therapist
Healing Hands Massage Therapy
12.2003 - 05.2020
Office Manager
Gentle Chiropractic
03.1992 - 06.2002
Certification of Completion of 375 Hours Required - Anatomy And Physiology
MRC School of Massage Therapy
02.1990 - 05.1992