Cynthia Zahn Pierpaoli
Coconut Creek,FL
Summary
Salon owner, Hair Color Stylist Expert. Now semi-retired, living in Coconut Creek Florida. Return to Chicago to work on clients once every 5 weeks, would love to earn an income here in Florida. Not to do hair here in Florida. Working in the Salon Industry for 45 years
Results-focused customer dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
38
38
years of professional experience
Work History
Hair Salon Owner
Self Employed
Chicago, IL
05.1984 - 10.2021
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Resolved guest complaints about service or style.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Recorded notes for future reference about customer preferences and services delivered.
- Educated customers on products to maximize benefits.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed in-home services for elderly clients unable to travel to the salon.
- Distributed business cards outside of salon to generate new business.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Dedicated to excellent service for 45 years.
Indepedant Salon Contractor
DeVine Salon Self Employed
Park Ridge, IL
11.2021 - Current
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Delivered services to customer locations within specific timeframes.
Education
Cosmetology License - Cosmetology
Ippolitto School of Cosmetology
Chicago IL03.1978
High School Diploma -
Resurrection High School
Chicago, IL05.1977
Skills
- Problem Anticipation and Resolution
- Customer Service Management
- Quality Assurance
- Decision Making
- Customer Relations
Timeline
Indepedant Salon Contractor
DeVine Salon Self Employed
11.2021 - Current
Hair Salon Owner
Self Employed
05.1984 - 10.2021
Cosmetology License - Cosmetology
Ippolitto School of Cosmetology
High School Diploma -
Resurrection High School