Cynthia Zuniga
Brownsville,TX
Summary
Dynamic sales professional with a proven track record at Pronto Insurance Company, excelling in client relations and closing deals. Bilingual and skilled in social media marketing, I foster strong customer connections and drive sales growth through exceptional service and strategic follow-ups. Committed to enhancing client satisfaction and expanding market reach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Agent
Pronto Insurance Company
Brownsville
01.2024 - Current
- Assisted clients in selecting appropriate insurance policies based on individual needs and preferences.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained up-to-date knowledge of insurance products and industry trends to better serve clients.
- Processed policy applications and renewals efficiently to ensure timely coverage for clients.
- Collaborated with team members to improve sales strategies and enhance client engagement.
- Conducted market research to identify potential leads and expand customer base effectively.
- Trained new agents on product offerings, sales techniques, and compliance requirements.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of Type products or services to promote sales.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Cosmetologist
Divalicious Salon Spa
06.2022 - 01.2024
- Performed haircuts, color treatments, and styling for diverse clientele.
- Provided skin care treatments and makeup applications tailored to individual needs.
- Maintained cleanliness and organization of workstations following safety protocols.
- Assisted in retail sales of beauty products, enhancing customer experience.
- Developed client relationships through personalized consultations and follow-up services.
- Implemented efficient scheduling to optimize appointment flow and reduce wait times.
- Monitored industry trends to recommend new techniques and services for clients.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Nail Technician
Luxe Nails & Spa
Brownsville
06.2020 - 06.2022
- Provided high-quality nail services, ensuring client satisfaction through attention to detail.
- Maintained cleanliness and organization of workstations to promote a safe environment.
- Built strong relationships with clients, enhancing repeat business through personalized service.
- Executed manicure and pedicure techniques, demonstrating proficiency in various styles and trends.
- Educated clients on nail care best practices, fostering long-term health and maintenance habits.
- Established strong client relationships through exceptional customer service and communication skills.
- Oversaw schedule to manage appointments of new and existing clients.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Education
No Degree - Cosmetology
Southern Careers Institute
935 North Expy Brownsville Tx 78520High School Diploma -
Los Fresnos High School
907 Arroyo Blvd ,Los Fresnos, TX7856608.2018
Skills
- Sales training
- Bilingual
- Customer assistance
- Client relations
- Social media marketing
- Making offers
- Closing deals
- Sales follow-up
- Closing sales
- Customer service
- Customer relationship building
Certification
Personal Limited Lines
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Agent
Pronto Insurance Company
01.2024 - Current
Cosmetologist
Divalicious Salon Spa
06.2022 - 01.2024
Nail Technician
Luxe Nails & Spa
06.2020 - 06.2022
No Degree - Cosmetology
Southern Careers Institute
High School Diploma -
Los Fresnos High School