Cynthia Cortez
Laredo,US
Summary
Offering strong interpersonal skills and willingness to learn and excel in fast-paced environment. Delivers understanding of supply chain processes and efficiency optimization, with ability to quickly grasp new systems and procedures. Ready to use and develop communication and organizational skills in Data center inventory & Asset technician role.
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Overview
18
18
years of professional experience
1
1
Certification
Work History
Expeditor Clerk
Manpower Staffing
Laredo, TX
04.2024 - 09.2024
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
- Streamlined order processing by implementing efficient scheduling and tracking systems.
Data Entry/Sales
Best Rush
Laredo, TX
09.2022 - 03.2024
- Transfer data from digital formats into excel and database system (Prophecy)
- Schedule transportation pickup for requested freights
- Verify data is compliant by shipper/receiver addresses and sales terms
- Update andor cancel scheduled pickup in excel/database system (Prophecy)
- Monitor e-mails and instant message requests from customers regarding the scheduled pickups
Broker
DSV Road
Laredo, TX
05.2018 - 05.2022
- Conducted research to answer questions and handle issues using multiple systems and resources
- Tracked shipments and trucks out on deliveries
- Planned routes for various shipments according to special events, customer needs and weather
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes
- Trained and managed2 agents over time period
Supplier Development Specialist
PACIFIC INSIGHT ELECTRONICS
Laredo, TX
01.2016 - 01.2018
- Receive incoming materials from customers, outside supplier and manufacturing
- Locate and deliver incoming materials based on whether material is point of use versus storage in the stockroom
- Provide process and procedural assistance and coaching to others in the group as required
- Work effectively with members of other groups as necessary to maintain overall group efficiency
- Communicate with managers, CSRs, planners and manufacturing by answering basic questions and resolving basic issues
- Perform other duties as assigned
Shipping Receiving Warehouse Worker
Expeditors
Laredo, TX
10.2015 - 04.2016
- Verified and kept records on incoming and outgoing shipments and prepared items for shipment by performing the following duties to quality and productivity standards
- Move or hoist materials to proper departments or areas
- Input info from incoming freight into database
Distribution coordinator
FEDEX TRADE NETWORKS
Laredo, TX
01.2014 - 01.2015
- Receiving and shipping merchandise from assigned clients accounts
- Contacted customers on any shipment delays and problems
- Daily reports and planned product distribution operations accordingly
- Coordinated shipping processes to ensure timely distribution of products to customers
- Developed schedules for pick-up and delivery of products
- Coordinated with warehouse personnel to maintain inventory levels
- Packed products as per company policies and prepared appropriate shipping documents
- Contacted customers on any shipment delays and problems
Administrative Assistant/Programmer
TRADE TECHNOLOGY SYSTEMS
Laredo, TX
01.2007 - 01.2014
- Enrolling Clients/Customers to participate in programs such as ABI/ ACE/AES, and notifying them of acceptance in programs, arranging and scheduling Training for participant(s)
- Give Customer Service/Technical Support via- Remote by using Pc Anywhere, GoToMeeting and/or Teamviewer
- Receiving Payments and record receipts for services using Peachtree
Education
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Southern Careers Institute
Laredo, TX01.2006
Skills
- Order management
- Logistics Coordination
- Remote Access Software
- Active Directory
- Technical Support
- Operating Systems
Certification
- 29486351
- March2022 to May2030
Languages
Spanish
Native or Bilingual
Timeline
Expeditor Clerk
Manpower Staffing
04.2024 - 09.2024
Data Entry/Sales
Best Rush
09.2022 - 03.2024
Broker
DSV Road
05.2018 - 05.2022
Supplier Development Specialist
PACIFIC INSIGHT ELECTRONICS
01.2016 - 01.2018
Shipping Receiving Warehouse Worker
Expeditors
10.2015 - 04.2016
Distribution coordinator
FEDEX TRADE NETWORKS
01.2014 - 01.2015
Administrative Assistant/Programmer
TRADE TECHNOLOGY SYSTEMS
01.2007 - 01.2014
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Southern Careers Institute