Cynthia D Baskerville
Cordova,TN
Summary
Enthusiastic Tutor 901 committed to motivating and supporting Memphis Shelby County Schools (MSCS) students in their reading development. Striving to build confidence and reading skills in a friendly, personable, and compassionate environment.
Overview
20
20
years of professional experience
Work History
Tutor 901
Literacy Mid-south
Memphis, TN
09.2024 - 05.2025
- Attended training sessions, enhancing tutoring practices and techniques.
- Encouraged students to ask questions and participate in discussions.
- Created a positive learning environment that was conducive to student success.
- Reviewed class materials and discussed reading assignments, boosting comprehension.
- Encouraged students to ask questions about topics they did not understand.
- Maintained accurate records of student attendance and progress.
- Helped students develop critical thinking skills by engaging them in interact
Biller
Meritan, Inc.
Memphis, TN
04.2019 - 07.2023
- Maintained confidentiality on all patient record data.
- Process billing Home Health (TN and MS) and Foster Care Billing (AR, GA, MS, and TN)
- Export claims in various billing systems for claims processing.
- Review and enter charges and payments into financial system.
- Review the AR report for follow-up on outstanding charges with insurance companies, or appropriate staff, for resolution of payment or contractual write-offs.
Billing Representative
Baptist Medical Group CBO-Oncology
Memphis, TN
11.2015 - 04.2019
- Strictly follow all federal and state guidelines for release of PHI.
- Demonstrate knowledge of HIPPA Privacy and Security Regulations by appropriately handling patient information.
- Submit refund requests for claims paid in error. Follow up with insurance companies on unpaid claims.
- Perform full-cycle medical billing in a fast-paces medical billing company.
- Complete insurance correspondence regarding appeals, medical records request, and refunds.
Billing Supervisor
Baptist Medical Group CBO- Oncology
Memphis, TN
12.2014 - 11.2015
- Supervised full- cycle medical billing in a fast-paced medical billing company.
- Reviewed work ques to ensure employees worked claims efficiently, timely, and according to company compliance policies.
- Identified all issues within the BMG billing team and provided continuous support to all members according to operating standards.
- Met weekly with employees to discuss productivity, quality, and assurance.
- Remained up-to-date with all insurance billing requirements, which included details of patient financial responsibilities for services rendered.
- Prepared vacation schedules for employees in my department.
- Processed bi-weekly payroll for employees in my department.
Accounts Receivable Team Lead
Family Cancer Center PLLC
Memphis, TN
11.2009 - 12.2014
- Coordinated medical records audits with the insurance companies for Family Cancer Center offices, and the IT department.
- Responsible for follow- up on claim denials, unpaid claims, and procedures.
- Accurately entered procedure codes, diagnosis codes, and patient information into billing software.
- Reported chemotherapy cost analysis to clinical staff.
- Maintained CPT, ICD-9, HPCS codes, and insurance fee schedules.
Patient Account Representative
Family Cancer Center PLLC
Memphis, TN
08.2005 - 10.2009
- Reviewed diagnostic and procedure terminology for consistency with acceptable medical ICD-9 and CPT coding.
- Submitted claims and filed appeals as necessary for denied claims.
- Reviewed, monitored, and re-filed Medicare, Medicare Advantage Plans, and commercial claims from denials detailed on the explanation of benefits reports.
- Assisted patients with billing inquiries.
- Monitored reimbursements from insurance payers to ensure maximum benefits were received.
Education
Bachelor of Science - Business Studies
Christian Brothers University
Memphis, TN05.2019
Skills
- Training facilitation
- Group tutoring
- Effective communication
- Work ethic
- Team collaboration
- Judgment and decision-making
Timeline
Tutor 901
Literacy Mid-south
09.2024 - 05.2025
Biller
Meritan, Inc.
04.2019 - 07.2023
Billing Representative
Baptist Medical Group CBO-Oncology
11.2015 - 04.2019
Billing Supervisor
Baptist Medical Group CBO- Oncology
12.2014 - 11.2015
Accounts Receivable Team Lead
Family Cancer Center PLLC
11.2009 - 12.2014
Patient Account Representative
Family Cancer Center PLLC
08.2005 - 10.2009
Bachelor of Science - Business Studies
Christian Brothers University
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