Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Cyonnie Brown

Philadelphia,PA

Summary

Dynamic and dependable professional eager to leverage a strong foundation in medical education and customer service within an innovative healthcare organization. Recognized for a proven track record of success, complemented by well-developed organizational and interpersonal skills aimed at delivering exceptional service and support. Committed to transitioning medical knowledge into practical applications in the healthcare industry, with a reputation for quality, proficiency, and reliability. Proficient in Greenway and MS Word, with strong problem-solving abilities, time management expertise, and keen attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Macy's
09.2025 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Retail Sales

walgreens
10.2023 - 12.2024
  • Interacted with customers, sold and upsold merchandise, answered questions regarding products, recommended, selected, and helped locate best product to match customer needs, and handled final sale.
  • Operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.
  • Greet customers and make them feel welcomed
  • Worked in a positive, respectful, and team-oriented manner and interacted with diverse customers and staff.
  • Restock shelves and maintain inventory levels

Cashier

dds discount
02.2024 - 06.2024
  • Completed request for special orders or contacted other stores to locate desired items
  • Operated each register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.
  • Worked in a positive, respectful, and team-oriented manner and interacted with diverse customers and staff.
  • Scan items and enter prices accurately
  • Handle returns , refunds , and exchanges following store policy
  • Process payments (cash , credit , debit ,cards ,mobile pay ,checks , gift cards )
  • Provide a friendly , helpful checkout experience

Waiter/Waitress

paul's run retirement home
08.2023 - 02.2024
  • Advised patrons of daily specials and provided appropriate responses to menu inquirie
  • Ensured the table stayed clean throughout the meal
  • Provided efficient and effective communication with other kitchen and bar staff
  • Resolved customer complaints and mediated customer issues efficiently
  • Served food and beverages to patrons accurately and efficiently
  • Took food and beverage orders from patrons and entered them accurately into computer system for kitchen/bar staff
  • Used sales techniques to increase food and beverage revenue
  • Set up tray's , utensils ,condiments ,and beverages
  • Help individuals who need assistance with opening containers or carrying tray's
  • Communicate dietary concerns or issues to supervisors

Retail Sales

home depot
06.2020 - 07.2023
  • Completed request for special orders or contacted other stores to locate desired items
  • Interacted with customers, sold and upsold merchandise, answered questions regarding products, recommended, selected, and helped locate best product to match customer needs, and handled final sale.
  • Operated each register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.
  • Provided efficient and courteous customer service.
  • Worked in a positive, respectful, and team-oriented manner and interacted with diverse customers and staff.

Education

Associate of Science - Medical Administrative Assssssistant

Ultimate Medical Academy
Clearwater, FL
01-2026

High School Diploma -

Northeast High School
Philadelphia, PA
06-2023

Skills

  • Customer engagement
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Cash handling
  • Problem-solving
  • Multi-tasking strength
  • Listening skills
  • Exceptional customer service
  • Verbal/written communication
  • Retail store operations
  • Relationship building
  • Goal oriented
  • Money handling
  • Excellent people skills
  • Product sales
  • Client service
  • Store opening and closing
  • Sales training
  • Sales strategies
  • Cash handling accuracy
  • Flexible schedule
  • Cash register operation
  • Customer needs assessment
  • Conflict resolution
  • Outgoing personality
  • Professional demeanor
  • Stocking and receiving
  • Meeting deadlines
  • Fitting room maintenance
  • Self-checkout assistance
  • Cleaning techniques
  • Dining area maintenance
  • Merchandising
  • Friendly and outgoing
  • Customer engagement
  • Verbal and written communication
  • Positive and professional
  • Exceeds sales goals
  • Contact follow-up
  • Calm demeanor
  • Safe food handling
  • Order accuracy
  • Decision-making
  • Table setting
  • Cleanliness
  • Food inspection
  • Food presentation
  • Food safety
  • Food handling safety
  • Strong multitasking
  • Memory retention
  • Beverage service
  • Food and beverage pairings
  • Food spoilage prevention

Certification

  • DCW certified License - (2025-09-02

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Sales Associate

Macy's
09.2025 - Current

Cashier

dds discount
02.2024 - 06.2024

Retail Sales

walgreens
10.2023 - 12.2024

Waiter/Waitress

paul's run retirement home
08.2023 - 02.2024

Retail Sales

home depot
06.2020 - 07.2023

Associate of Science - Medical Administrative Assssssistant

Ultimate Medical Academy

High School Diploma -

Northeast High School

Similar Profiles

CREATE PROFILE