Cyril Lueong
Hyattsville,MD
Summary
Highly-motivated, organized and hardworking employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company/facility growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Muipel Logistics
Landover, MD
08.2023 - 04.2024
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Assisted customers with making payments, picking and parceling orders, and shipping to other states
- Maintained high levels of customer service satisfaction.
Teacher / Health Office Assistant
GBHS Mbanga
Douala, Littoral, CMR
12.2020 - 02.2023
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Maintained a safe and orderly learning environment for all students.
- Performed clerical duties such as scheduling appointments, filing paperwork, and maintaining records.
- Built and strengthened positive relationships with students, parents and teaching staff.
Medication Assistant
Health Center Bambili
Bamenda, Cameroon
10.2019 - 11.2020
- Maintained patient confidentiality when handling medical records or discussing treatments with patients or family members.
- Monitored drug expiration dates and removed expired items from stock shelves.
- Assisted in preparing and administering medications as prescribed by physicians.
- Maintained accurate documentation of all assessments, treatments, medication administration records, and other relevant information according to facility policies and procedures.
Education
Certification - Certified Medication Technician
Shedna Healthcare Services
Edgewood, MD05-2024
Certification - CPR & AED / First Aid
American Heart Association
Joppa, MD04-2024
Bachelor of Science - Physics
University of Bamenda
Bambili, CMR07-2021
Dioloma I - Physics Teacher Education
Higher Teacher's Training College
ENS Bambili, CMR06-2019
Skills
- Time Management
- Good communication skills
- Effective listening
- MS Office/Excel Skills
- Vital signs/ Patient monitoring
- Medical terminology proficiency
- Medication Administration
- Patient care documentation
- Cardiopulmonary Resuscitation / First Aid
- Basic Life Support
Certification
- Basic Life Support (CPR and AED)
- First Aid
- Certified Medication Technician (CMT)
- Driver's License
Languages
English
Native/ Bilingual
French
Professional
Timeline
Customer Service Manager
Muipel Logistics
08.2023 - 04.2024
Teacher / Health Office Assistant
GBHS Mbanga
12.2020 - 02.2023
Medication Assistant
Health Center Bambili
10.2019 - 11.2020
Certification - Certified Medication Technician
Shedna Healthcare Services
Certification - CPR & AED / First Aid
American Heart Association
Bachelor of Science - Physics
University of Bamenda
Dioloma I - Physics Teacher Education
Higher Teacher's Training College
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