Cyril Porcheron
Los Angeles,CA
Summary
Accomplished Veterinarian in France for almost 13 years, now Virtual Care Supervisor with a proven track record in Emergency Care services.
Achieved significant improvements in training teams for optimal performance in emergency dispatch and online client advisement, leveraging computer skills to build new training tools online.
Looking for a first work experience in the veterinary medicine field in the US either remotely (virtual care) and/or in a clinic as a veterinary assistant (not certified as a DMV in the US)
Overview
17
17
years of professional experience
Work History
Virtual Care Supervisor Veterinarian
VETOPHONIE
03.2018 - Current
- Fielding after-hours calls (phone, chat or video) from concerned pet owners, providing guidance on whether immediate intervention was necessary or if the situation could be managed at home until regular clinic hours resumed .
- Dispatching emergencies for critical patients when needed.
- Advising / Educating pet owners on proper care techniques, such as diet, exercise, and preventative medicine on social media or during calls.
- Supervising and training a team of veterinarians and veterinary technicians in best practices for dispatching, advising, communicating with clients and using online tools.
- Developing online training protocols.
- Scheduling shifts for a team of mobile veterinarians
Emergency Mobile Veterinarian
VETALIA
11.2015 - 02.2020
Staff Veterinarian
7VET7
09.2014 - 08.2017
Emergency Veterinarian
GOEBEL-LECLERE VETERINARY CLINIC
06.2008 - 10.2015
Staff Veterinarian
CARRERE VETERINARY CLINIC
05.2009 - 10.2015
Relief Veterinarian
JACOB DENIZET VETERINARY CLINIC
08.2011 - 08.2012
Relief Veterinarian
DAUTY SARRAZIN VETERINARY CLINIC
11.2010 - 12.2010
Emergency Veterinarian
LA BOETIE VETERINARY CLINIC
03.2009 - 12.2009
Relief Veterinarian
GAGLIARDI ANDRE VETERINARY CLINIC
05.2008 - 10.2009
Emergency Veterinarian
BARON COSTA VETERINARY CLINIC
09.2007 - 09.2009
Emergency Veterinarian
ROUGET DE L'ISLE VETERINARY CLINIC
02.2008 - 05.2009
Education
M.D. - Veterinary Medicine
ONIRIS VETERINARY SCHOOL
NANTES (FRANCE)06.2008
Master of Science - Biology
UNIVERSITY PARIS XI
ORSAY (FRANCE)06.2003
Bachelor of Science - Physics & Chemistry
SOPHIE BARAT HIGH SCHOOL
CHATENAY MALABRY (FRANCE)06.2000
Skills
- Training and mentoring
- Staff Management
- Schedule Management
- Client Relations
- Invoice Submission / Medical Billing
- Telephone Etiquette
- Teamwork and Collaboration
- Languages: English & French
- Computer Skills: Social Media, Microsoft Office Suite, Photoshop
Timeline
Virtual Care Supervisor Veterinarian
VETOPHONIE
03.2018 - Current
Emergency Mobile Veterinarian
VETALIA
11.2015 - 02.2020
Staff Veterinarian
7VET7
09.2014 - 08.2017
Relief Veterinarian
JACOB DENIZET VETERINARY CLINIC
08.2011 - 08.2012
Relief Veterinarian
DAUTY SARRAZIN VETERINARY CLINIC
11.2010 - 12.2010
Staff Veterinarian
CARRERE VETERINARY CLINIC
05.2009 - 10.2015
Emergency Veterinarian
LA BOETIE VETERINARY CLINIC
03.2009 - 12.2009
Emergency Veterinarian
GOEBEL-LECLERE VETERINARY CLINIC
06.2008 - 10.2015
Relief Veterinarian
GAGLIARDI ANDRE VETERINARY CLINIC
05.2008 - 10.2009
Emergency Veterinarian
ROUGET DE L'ISLE VETERINARY CLINIC
02.2008 - 05.2009
Emergency Veterinarian
BARON COSTA VETERINARY CLINIC
09.2007 - 09.2009
M.D. - Veterinary Medicine
ONIRIS VETERINARY SCHOOL
Master of Science - Biology
UNIVERSITY PARIS XI
Bachelor of Science - Physics & Chemistry
SOPHIE BARAT HIGH SCHOOL
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