Cyril Janine Pastor
Honolulu,HI
Summary
Polished host with strong guest service, communication, and organization skills in upscale dining. Known for managing guest flow, resolving seating concerns, and maintaining a calm, professional front-of-house experience.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Host
Halekulani
Honolulu, Hawaii
01.2022 - Current
- Greeted guests warmly at the entrance to enhance their experience. in Halekulani lobby with courteous, polished service.
- Greeted guests and collected information to efficiently seat groups or manage waitlist.
- Coordinated guest arrivals with servers and management for seamless seating. with servers and management teams.
- Escorted guests to tables and communicated wait times clearly.
- Facilitated efficient guest flow during peak dining hours at Halekulani restaurant.
- Supported dining reservations by updating seating charts and host stand records.
- Maintained organized host stand with menus, lists, and guest notes
- Resolved seating concerns with calm, courteous communication
- Answered phone inquiries about Halekulani dining and service hours
Education
Associate of Science - Medical Technology
Kapiolani Community College
Honolulu, HI06-2025
Associate of Arts - Business Accountancy
STI College
06-2020
High School Diploma -
Banahaw PH
04-2018
Skills
- Reservation systems
- Seating charts
- Waitlist management
- Host stand operations
- Dining floor coordination
- Guest reception
- Menu knowledge
- Table assignment
- Effective communication
- Conflict resolution
Certification
- Forbes training
Timeline
Host
Halekulani
01.2022 - Current
Associate of Science - Medical Technology
Kapiolani Community College
Associate of Arts - Business Accountancy
STI College
High School Diploma -
Banahaw PH