Cyril John V. Villar
Seattle
Summary
Efficient professional with 5+ years of experience and proven knowledge of customer needs assessment, Innovative and hardworking individual with experience in sales and customer service. Proven track record for driving sales, exceeding goals, and building relationships with customers and patrons. Highly organized, with strong communication and problem solving skills to motivate and lead teams to success.
Overview
11
11
years of professional experience
Work History
Library Associate 1
Seattle Public Library - Northeast Branch
2024.01 - Current
- Process deliveries such as hold, transfer, and outgoing materials.
- Utilized Horizon system to assist patrons with account management, including checking in/out materials and issuing new library cards.
- Checks in materials using computer-based automated techniques and working to process book drops.
- Assisted patrons with use of computers, printers, scanners, photocopiers, and other technology-related devices.
Temporary Library Associate 1
Seattle Public Library - Greenwood Branch
2023.09 - 2023.12
- Checks in materials using computer-based automated techniques and emptying book drops.
- Process hold, transfer, outgoing materials.
- Analyzing and sorting book call numbers before shelving.
- Locate and retrieves materials for patrons.
Conversion Crew
Climate Pledge Arena
2023.08 - Current
- Responsible for performing work as needed to set-up, maintain, convert, and prepare for events hosted at Climate Pledge Arena
- Use of a computer maintenance management system
- Knowledgeable in handling concert, basketball, and hockey related equipment
- Installation, repair, and removal or arena seating / setting up chair sets.
Sales Associate • Garden Lead • Cashier
Fred Meyers
2020.01 - Current
- Home Lead (PIC) and Electronics Associate - Spearhead of the team for mid shift and closing.
- Knowledgeable on restocking and organizing shelves on each aisles to make it look presentable and organized (Pull and Fill) and helping the customers by answering their questions and fulfilling their requests and demands.
- Garden Lead 1 - Responsible for ordering and receiving orders, Arranging racks and maintaining the condition of the plants, also helping customers by lifting their soil load outs.
- Cashier - knowledgeable and well trained on cashiering and handling money.
Theatre Usher
AMC Entertainment Holdings
2023.08 - 2023.09
- Politely directing and escorting patrons to their seats.
- Providing patrons with programs and other relevant materials.
- Tending to guests comfort and assisting them with any questions or problems.
- Visually sweep the theaters to check for potential safety issues and lost and found items.
- Ensuring the comfort of the visitors and helping them with any inquiries or issues.
- Assisting customers who require assistance due to disability or other difficulties.
Assistant Kitchen Manager
Chipotle Mexican Grill
2018.01 - 2020.01
- Followed sanitation and food safety standards to prevent illnesses.
- Verified daily prep lists to confirm correct amount of prepared products.
- Coordinated kitchen workflow to optimize supply usage and preparation time.
- Provided excellent customer service by greeting customers, taking orders and responding to inquiries.
Staff
INTERNET CAFÉ
2014.01 - 2016.01
- Assist customers with their questions and basic computer issues.
- Monitored customer activities within the cafe to ensure a safe environment for all patrons.
- Responsible for counting processing and receiving payments and issuing receipts to customers as they leave with their purchases.
- Maintaining logbook on customers hourly rates and collecting payments.
Education
Associates of Science -
North Seattle College
Seattle, WA01.2020
Information Technology -
Asian Institute of Computer Studies
Rizal, PH01.2018
Skills
- Processes and Procedures
- Cash Register Operations
- Inventory Replenishment
- Hospitality and Accommodation
- Multi-Lingual Speaker
- Adaptable And Flexible
- Problem Solving Skills
- Knowledge In Various Microsoft Office Applications
References
- Chris Hook, Fred Meyer Home Department Manager, (425) 892-5104, chrishook.fredmeyer@stores.com
- Hung Pham, Seattle Public Library Branch Operations Manager, (206) 684-9285, hung.pham@spl.org
- Alex Jarvis, Fred Meyer Garden Manager, (206) 334-7359, alexjarvis.fredmeyer@stores.com
- Michelle Imber, UW Medical Center Nurse, (425) 377-5579, michelleadeline14@gmail.com
- Dawit Kasaaye, Seattle Public Library Library Branch Operations Manager, (206) 434-8086, dawitkasaaye@spl.org
- Janie Huisentruit, Seattle Public Library Library Branch Operations Manager, (206) 684-9225, janie.huisentruit@spl.org
Additional Information
Volunteer Experience
Lake City Partners | Seattle, WA
Volunteer Coordinator
December 2021 - December 2021
- During the holidays, we collect toys and essential supplies and donate it to children and their families.
Private Outreach With Homeless | Seattle, WA
Outreach Worker
May 2020 - July 2020
- During winter, I was part of a private outreach in donating and providing winter essential for the homeless people such as gloves, hat, propane, water, food, etc.
Youth Volunteer for Medical Projects at Rural Areas Philippines and Reach Out Philippines | Manila, PH
Volunteer
January 2012 - January 2015
- Giving back to some of the most disadvantaged communities and people.
- Providing medical assistance, education and support.
Languages
Tagalog
Native or Bilingual
Visayan
Native or Bilingual
English
Native or Bilingual
Timeline
Library Associate 1
Seattle Public Library - Northeast Branch
2024.01 - Current
Temporary Library Associate 1
Seattle Public Library - Greenwood Branch
2023.09 - 2023.12
Conversion Crew
Climate Pledge Arena
2023.08 - Current
Theatre Usher
AMC Entertainment Holdings
2023.08 - 2023.09
Sales Associate • Garden Lead • Cashier
Fred Meyers
2020.01 - Current
Assistant Kitchen Manager
Chipotle Mexican Grill
2018.01 - 2020.01
Staff
INTERNET CAFÉ
2014.01 - 2016.01
Associates of Science -
North Seattle College
Information Technology -
Asian Institute of Computer Studies
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