Cyrus Felder
Cleveland,OH
Summary
- Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
- Detail-oriented associate with a strong focus on safety and order fulfillment. Demonstrated success in maintaining organized warehouse operations and delivering exceptional customer service, ensuring timely and accurate order processing.
- Results-driven inventory specialist with expertise in managing high-volume lumber inventory and adhering to safety regulations. Strong team collaborator committed to optimizing workflows and enhancing customer experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Lumbar/Customer Service Associate
Home Depot
02.2026 - Current
- Manage high-volume lumber inventory and safely operate equipment to fulfill large-scale customer orders
- Provide direct technical support and service to contractors and DIY customers in a fast-paced retail environment
- Maintain organized warehouse bays and ensure strict adherence to safety protocols for heavy material handling
- Assisted customers with selecting appropriate lumber materials for their specific project needs, resulting in successful outcomes.
- Enhanced customer satisfaction by providing knowledgeable lumber product recommendations and solutions.
Floral Designer/Shipping Clerk
Cleveland Plant & Flower
03.2024 - 03.2026
- Designed customized floral arrangements for various events, ensuring alignment with client preferences and themes.
- Collaborated with team members to streamline workflow processes and enhance overall design efficiency.
- Managed inventory of flowers and supplies, maintaining optimal stock levels to meet customer demands.
- Provided expert advice on floral care and maintenance to clients, enhancing customer satisfaction and loyalty.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Order Picker/Inventory Specialist
Anyseals
06.2022 - 03.2024
- Operated pallet jacks and forklifts to efficiently retrieve and transport products within warehouse.
- Accurately picked orders based on customer specifications, ensuring timely shipments and inventory accuracy.
- Collaborated with team members to maintain organized storage areas, enhancing workflow efficiency.
- Conducted regular inventory checks, identifying discrepancies and facilitating corrective actions.
- Assisted in training new staff on order picking protocols and safety procedures to ensure compliance.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Education
GED -
GED
Cleveland, OHSkills
- Cleanliness
- Material Handling
- Phone etiquette
- Order Fulfillment
- Customer service
- Team collaboration
- Machine Operation
- Safety regulations
- Inventory control
Timeline
Lumbar/Customer Service Associate
Home Depot
02.2026 - Current
Floral Designer/Shipping Clerk
Cleveland Plant & Flower
03.2024 - 03.2026
Order Picker/Inventory Specialist
Anyseals
06.2022 - 03.2024
GED -
GED