Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cyrus Giddens

Northlake,TX

Summary

Experienced with leading restaurant teams to achieve operational excellence and customer satisfaction. Utilizes strong organizational and leadership skills to manage diverse tasks and resolve conflicts. Track record of implementing effective cost-control measures and enhancing service quality.

Overview

14
14
years of professional experience

Work History

General Manager

Sweetie Pies Ribeyes
02.2019 - Current
  • Analyzed financial reports, identifying trends to optimize budget allocations and improve profitability.
  • Implemented health and safety protocols, ensuring compliance with local regulations and maintaining a safe environment.
  • Fostered a positive work culture by mentoring staff, leading to improved employee retention rates.
  • Streamlined operational processes through the adoption of new technology solutions for order management and tracking.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.

Handyman

Self Employed
04.2019 - 02.2021
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Removed and repaired carpet and wood flooring.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.

Control Room Operator

Pilgrims Pride Corp
04.2017 - 04.2019
  • Followed safety protocols and procedures to maintain safe working environment.
  • Documented daily activities in internal system and submitted timely shift reports.
  • Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
  • Monitored control panel data to ensure plant operations were within parameters.
  • Performed routine preventative maintenance on power plant equipment.
  • Observed equipment in operation, system activities and control readouts on continuous basis.
  • Diagnosed and resolved operational issues affecting power plant equipment function or performance.
  • Maintained power plant compliance with industry safety and environmental standards.
  • Monitored operations to spot and report on issues for quick resolution.

Spray Truck Driver

Precision Spraying And Growth Management
11.2016 - 03.2017
  • Operated with safety and skill to avoid accidents and delays.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

HVAC Technician

Preferred Cooling And Heating
06.2016 - 09.2016
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.
  • Kept accurate records of time and materials used for each job to compile into service reports.

Marine

United States Marine Corp
10.2013 - 01.2016

⦁ 0311 M240 machine gunner
⦁ Meritorious Promoted twice based off just my overall ability to take on the responsibilities and duties of a higher grade in a effective manner
⦁ Advanced to a corporal before being discharged for medical reasoning
⦁ Adaptability: I was required to plan ahead but often had to think on my feet when things didn't go as planned
⦁ Leadership: Responsibility is ingrained in us early on and each service member understand when its time to take and give orders and we are primed to excel in intensely collaborative team environments
⦁ Ethics: we lived by a strong code of ethics and espouse values of loyalty, self-discipline, honesty, and commitment in all that we do
⦁ Technical Skills: we received continuous education and training to keep up with new developments.
⦁ Diligence: in service we never shy away from hard work, we're up early to make our beds, head to the gym and start work before most civilians have even had their morning coffee
⦁ Motivation: we have a natural supply of motivation and initiative, we're self-starters, and we set high goals for ourselves while taking actionable steps to achieve them
⦁ I never forgot my roots or what I learned from the Marine Corps. I never forget I was th essence of what the United States Marine Corps Bestowed upon me and ingrained within me. I took what I learned away with me and I carry it to this day.

Delivery Driver Helper

Southern Eagle Distributing
05.2012 - 08.2013
  • Displayed very good communication and customer service skills.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Lifted and carried packages weighing up to 50 pounds.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Prevented damage to packages and products by correctly securing loads.

Education

High School Diploma -

Brunswick High School
Brunswick, GA
05-2012

Skills

  • Problem resolution
  • Operations management
  • Leadership and team building
  • Effective leader
  • Training and coaching
  • Time management
  • Inventory control
  • P&L management
  • Labor cost controls
  • Staff training/development

Languages

Spanish
Limited Working

Timeline

Handyman

Self Employed
04.2019 - 02.2021

General Manager

Sweetie Pies Ribeyes
02.2019 - Current

Control Room Operator

Pilgrims Pride Corp
04.2017 - 04.2019

Spray Truck Driver

Precision Spraying And Growth Management
11.2016 - 03.2017

HVAC Technician

Preferred Cooling And Heating
06.2016 - 09.2016

Marine

United States Marine Corp
10.2013 - 01.2016

Delivery Driver Helper

Southern Eagle Distributing
05.2012 - 08.2013

High School Diploma -

Brunswick High School