Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cyrus Hickey

New York,USA

Summary

Uses effective communication to address guest needs and solve issues efficiently. Track record of maintaining high standards of professionalism and courtesy, ensuring welcoming and enjoyable atmosphere.

Overview

5
5
years of professional experience

Work History

Model

Major Models Agency
03.2021 - Current
  • Presented clothing and products in advertisements, including Calvin Klein, Converse and Esquire Magazine
  • Walked several runways during New York Fashion Week
  • Collaborated with photographers and directors to achieve their visions
  • Commended by agency for timeliness, positive attitude, and patience

Guest Services Associate

Wollman Rink
10.2024 - 03.2025

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  • Resolved guest inquiries and complaints promptly, enhancing overall visitor satisfaction.
  • Collaborated with team members to maintain cleanliness and organization of facilities.
  • Delivered exceptional guest service, ensuring a welcoming atmosphere for all visitors.
  • Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting

Stock Associate

FAO Schwarz Inc.
11.2023 - 03.2024
  • Assisted with inventory, receiving and stocking merchandise
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Monitored sales floor to help customers in need of assistance while maintaining a neat and organized shelves and displays


Assistant Property Manager

694 10th Ave LLC
06.2020 - 12.2023
  • Ordered equipment and supplies, maintaining acceptable inventory for operations
  • Investigated and resolved tenant complaints, following management rules and regulations
  • Performed general maintenance and repair
  • Sorted and routed incoming packages

Sales Associate

Bed, Bath and Beyond
09.2022 - 03.2023
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Met merchandising standards by keeping store stocked and products faced
  • Greeted customers warmly and offered assistance
  • Reported to the Store Manager or Floor Manager, ensuring that daily tasks align with store goals and standards

Education

High School Diploma -

Harvest Collegiate High School
New York, NY
06.2020

Skills

  • Team player mentality
  • Patience and composure
  • Reliability
  • Language proficiency
  • POS
  • Stock replenishment

Languages

Croatian
Native or Bilingual

Timeline

Guest Services Associate

Wollman Rink
10.2024 - 03.2025

Stock Associate

FAO Schwarz Inc.
11.2023 - 03.2024

Sales Associate

Bed, Bath and Beyond
09.2022 - 03.2023

Model

Major Models Agency
03.2021 - Current

Assistant Property Manager

694 10th Ave LLC
06.2020 - 12.2023

High School Diploma -

Harvest Collegiate High School