Uses effective communication to address guest needs and solve issues efficiently. Track record of maintaining high standards of professionalism and courtesy, ensuring welcoming and enjoyable atmosphere.
Overview
5
5
years of professional experience
Work History
Model
Major Models Agency
03.2021 - Current
Presented clothing and products in advertisements, including Calvin Klein, Converse and Esquire Magazine
Walked several runways during New York Fashion Week
Collaborated with photographers and directors to achieve their visions
Commended by agency for timeliness, positive attitude, and patience
Guest Services Associate
Wollman Rink
10.2024 - 03.2025
.
Resolved guest inquiries and complaints promptly, enhancing overall visitor satisfaction.
Collaborated with team members to maintain cleanliness and organization of facilities.
Delivered exceptional guest service, ensuring a welcoming atmosphere for all visitors.
Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting
Stock Associate
FAO Schwarz Inc.
11.2023 - 03.2024
Assisted with inventory, receiving and stocking merchandise
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
Monitored sales floor to help customers in need of assistance while maintaining a neat and organized shelves and displays
Assistant Property Manager
694 10th Ave LLC
06.2020 - 12.2023
Ordered equipment and supplies, maintaining acceptable inventory for operations
Investigated and resolved tenant complaints, following management rules and regulations
Performed general maintenance and repair
Sorted and routed incoming packages
Sales Associate
Bed, Bath and Beyond
09.2022 - 03.2023
Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Met merchandising standards by keeping store stocked and products faced
Greeted customers warmly and offered assistance
Reported to the Store Manager or Floor Manager, ensuring that daily tasks align with store goals and standards