Cyrus Newberry
Chickasha
Summary
Dependable employee with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments. Including administrative, mechanical, and technological skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Sunshine Express Logistics LLC
Oklahoma City, OK
11.2025 - Current
- Delivered packages efficiently, ensuring timeliness and customer satisfaction.
- Operated GPS and route optimization software to enhance delivery accuracy.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Managed inventory of delivery supplies, minimizing waste and optimizing resource use.
- Addressed customer inquiries and resolved delivery issues promptly to maintain service quality.
- Collaborated with logistics team to streamline delivery processes and improve turnaround times.
- Monitored traffic patterns and adjusted routes proactively to avoid delays during peak hours.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
Repair Technician /Retail Sales Associate
Brandt's Ace Hardware
Chickasha, OK
06.2021 - Current
- Diagnosed and repaired a variety of power tools and equipment, ensuring optimal functionality.
- Collaborated with team members to enhance repair processes, improving workflow efficiency.
- Implemented preventive maintenance schedules to minimize equipment downtime and extend lifespan.
- Utilized diagnostic tools to identify issues accurately, reducing turnaround time for repairs.
- Maintained comprehensive records of repairs and services performed, supporting inventory management efforts.
- Maintained inventory of repair supplies and ordered parts.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
- Followed detailed repair and maintenance procedures for consumer products.
- Expanded technical knowledge through continuous education in industry developments and trends.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate inventory records using point-of-sale systems to ensure stock availability.
- Trained new associates on sales techniques and product knowledge for improved team performance.
- Implemented visual merchandising strategies to enhance product displays and attract customers.
- Developed strong relationships with customers, fostering loyalty and repeat business through personalized service.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Operated a forklift
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Manager
New Leaf Medicinals
Chickasha, OK
02.2020 - 06.2021
- Started as a Bud Tender, stocking shelves, cleaning, and selling product to patients, entering patient's information into the system, and transporting store supplies form the main facility to the store front. After a few months I moved up to the manager position, where I then took over, the store's website, updating product, product information, placing orders for products, hiring new employees, and filling an end of the year inventory report.
- Led team to improve operational workflows, enhancing overall efficiency and productivity.
- Established performance metrics to evaluate team effectiveness, ensuring alignment with organizational goals.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Gas Station Attendant
Bronco's Corner
Chickasha, OK
08.2018 - 02.2021
- Operated fuel pumps and provided exceptional customer service to enhance customer satisfaction.
- Managed inventory levels, ensuring prompt restocking of merchandise and fuel supplies.
- Processed cash and credit transactions accurately while maintaining a balanced cash register.
- Conducted routine safety inspections on fueling equipment to uphold compliance with safety regulations.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Checked customer identification for alcohol, cigarette, and lottery sales.
Education
High School Diploma -
Ninnekah oklahoma
01-2020
Certification - Precision Machining
Canadian Valley Vocational Technical School
01-2019
Completion of Silver Certification - Small Engine Repair
STIHL MasterWrench Service® Silver Training Course
02-2023
Skills
- Valid Driver's license
- Time management skills
- Staff training and development
- Operations management
- Customer service
- Mechanical skills & Equipment Repair
- Teamwork and collaboration
- Retail sales & Cash Handling
- Attention to detail & Adaptability
- Dependable, reliable, and punctual
- Stocking and inventory
- Forklift operation
- Heavy lifting
- Route planning
- Vehicle cleaning and maintenance
- Pre-trip and Post-trip inspections
- Strong communication skills
- Diagnostic testing & Computer skills
- Strong work ethic and integrity
- Cleaning and sanitizing
- Precision measuring
- Machine operation
- Manufacturing operations
- Quality inspection
- Product assembly
Accomplishments
- Achieved Ambassador by completing an application graded against other students, with accuracy and efficiency.
- Achieved Student of the quarter by completing Geometry with accuracy and efficiency.
Certification
- STIHL MasterWrench Service Certification (Silver) 2023
- Precision Machining 2019
Languages
English
Native or Bilingual
Timeline
Delivery Driver
Sunshine Express Logistics LLC
11.2025 - Current
Repair Technician /Retail Sales Associate
Brandt's Ace Hardware
06.2021 - Current
Manager
New Leaf Medicinals
02.2020 - 06.2021
Gas Station Attendant
Bronco's Corner
08.2018 - 02.2021
Certification - Precision Machining
Canadian Valley Vocational Technical School
High School Diploma -
Ninnekah oklahoma
Completion of Silver Certification - Small Engine Repair
STIHL MasterWrench Service® Silver Training Course