Czarina Rodriguez
Spring,TX
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Braniak Gym
12.2023 - 05.2024
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and memberships using gym management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Maintain and organize supplements and merchandise.
- Clean gym equipment.
- Welcomed each new arrival pleasantly and confirmed membership and identification.
Assistant Coach
Houston Prime Volleyball
06.2022 - 11.2022
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Assist Head Coach in coaching tournament games.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Promoted good sportsmanship with competing teams on- and off-field.
- Contributed to a winning season through strategic planning, game-day coaching, and fostering an environment of teamwork and dedication.
Education
Associate of Arts - Radiology
Lonestar College
Conroe, TexasHigh School Diploma -
Klein Collins High School
Spring, Texas06.2024
Skills
Customer Service
Problem-solving skills
Cash Handling
Time Management
Listening Skills
Administrative Skills
Front Desk Management
Certification
- CPR Certification - American Heart Association or Red Cross.
Timeline
Front Desk Agent
Braniak Gym
12.2023 - 05.2024
Assistant Coach
Houston Prime Volleyball
06.2022 - 11.2022
Associate of Arts - Radiology
Lonestar College
High School Diploma -
Klein Collins High School
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