D N
Rialto,CA
Summary
Poised Loss Prevention Manager talented at planning and implementing loss prevention goals and profit improvement. Successful in planning and executing daily agendas and analyzing data for fraudulent activities. Excellent communication and negotiation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
District Asset Protection Manager
Burlington
Inland Empire (On-Site)
06.2019 - 07.2023
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Built cross-functional relationships with business partners to reduce losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Asset Protection Supervisor
Burlington
Inland Empire (On-Site)
04.2015 - 06.2019
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Built professional relationships with local law enforcement and other related organizations.
Loss Prevention Supervisor
Kohl's
Downey, CA (On-Site)
10.2009 - 03.2015
- Trained staff on loss prevention tactics and company procedures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
- Conducted daily store walk-throughs to identify potential security risks.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Sr. Asset Protection Specialist
Target
Buena Park, CA (On-Site)
08.2003 - 10.2009
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Checked CCTV for evidence of shoplifting.
Loss Prevention Agent
Nordstrom
San Diego, CA (On-Site)
06.1996 - 05.2002
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
Education
History
Cal State Fullerton
Fullerton, CASkills
- Security Management
- Shoplifter Detention
- Prevention Techniques
- Systems Analysis
- Internal Audits
- Loss Prevention Policies
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Conflict Resolution
Certification
Wicklander-Zulawski Advanced Interviewing Strategies
Timeline
District Asset Protection Manager
Burlington
06.2019 - 07.2023
Asset Protection Supervisor
Burlington
04.2015 - 06.2019
Loss Prevention Supervisor
Kohl's
10.2009 - 03.2015
Sr. Asset Protection Specialist
Target
08.2003 - 10.2009
Loss Prevention Agent
Nordstrom
06.1996 - 05.2002
History
Cal State Fullerton