Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Valeria A Lopez Vizcarra

San Jose,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Bloomingdale's
Santa Clara, CA
07.2023 - 08.2024
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing customer support or assistance with product and service transactions.
  • Increased customer satisfaction by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Updated databases with new and modified customer data.
  • Supported sales team members to drive growth and development.

Library Volunteer

J.Paul Leonard Library
San Francisco, CA
09.2023 - 05.2024
  • Organized and shelved materials according to library standards.
  • Greeted visitors at the circulation desk and provided information about library services.
  • Updated shelves with new releases from publishers and authors.
  • Supported librarians by helping them prepare materials for classes or workshops offered at the library.
  • Managed lost and found, assisting patrons in finding misplaced items.

Education

High School Diploma -

Downtown College Preparatory
San Jose, CA
06-2023

Skills

  • Customer Service
  • Conflict Resolution
  • Collaborative Teamwork
  • Problem Solver
  • Effective Communication

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Employee Of The Month
  • Closing Manager
  • Honor Roll Student

Timeline

Library Volunteer

J.Paul Leonard Library
09.2023 - 05.2024

Customer Service Representative

Bloomingdale's
07.2023 - 08.2024

High School Diploma -

Downtown College Preparatory

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Valeria A Lopez Vizcarra