Jill Pangrazio
Lakeland,FL
Summary
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesperson
Integrated Cooling Solutions
07.2022 - 10.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
Sales Agent
Spectrum
01.2020 - 07.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Insurance Agent
GEICO
06.2013 - 09.2019
- Skillfully and patiently explained coverage options to potential policyholder's, answering any questions or concerns
- Engaged customers and provided high level of service by carefully explaining details about documents
- Cultivated professional relations to establish long-term profitable partnerships
- Streamlined operational efficiencies by researching problems and delivering speedy issues resolution
- Analyzed customer needs and provided best options, upselling products and services
- Monitored clients' insurance coverage's to ensure changing needs were met
- Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals
- Maintained pleasant and cordial attitude at all times, even when issues arose
- Delivered outstanding customer service and built rapport with clients
Life Insurance Agent
Liberty National Life Insurance Company
05.2012 - 06.2013
- Pursued continued professional development through insurance workshops, course and webinars
- Sold life insurance policies via telephone and assisted other agents with underwriting
- Communicated with clients to understand needs and identify best policies for each case
- Created documents comparing all offered products and prices to improve agents with the ability to quickly prepare quotes
- Provided leadership and training for new agents regarding industry best practices and company policies
- Cultivated professional relations to establish long-term profitable partnerships
- Streamlined operational efficiencies by researching problems and delivering speedy issues resolution
- Analyzed customer needs and provided best options, upselling products and services
- Skillfully and patiently explained coverage options to potential policyholder's, answering any questions or concerns
Education
Some College (No Degree) - Accounting And Business Management
Monroe Community College
Rochester, NYSome College (No Degree) - Business Administration And Management
SUNY Polytechnic Institute
Utica, NYSome College (No Degree) - Education
Genesee Community College
Batavia, NYHigh School Diploma -
NOTRE DAME HIGH SCHOOL
Batavia, NYSkills
- Insurance sales strategy
- Email marketing
- Team training and development
- Managing risk
- Customer advocate
- Cold calling
- Networking
- Sales strategy development
- Business Development
- Cold-calling
- Customer Service
- Customer Relations
- Personnel Training
- Retention Strategies
- Exceeds sales goals
- Inside and outside sales
Certification
- Gold Tier at Geico for 2 years in a row
- Silver Tier for 2 years in a row
- Top seller multiple times in past 6 years for the month
Accomplishments
- Ranked in top 10 at Geico for Sales in 6 years in a row
Timeline
Salesperson
Integrated Cooling Solutions
07.2022 - 10.2022
Sales Agent
Spectrum
01.2020 - 07.2022
Insurance Agent
GEICO
06.2013 - 09.2019
Life Insurance Agent
Liberty National Life Insurance Company
05.2012 - 06.2013
Some College (No Degree) - Business Administration And Management
SUNY Polytechnic Institute
Some College (No Degree) - Education
Genesee Community College
High School Diploma -
NOTRE DAME HIGH SCHOOL
Some College (No Degree) - Accounting And Business Management
Monroe Community College