Eugenia Arkhipov
San Antonio,TX
Summary
Certified Jeweler (RJ) and accomplished sales professional with over 5+ years of experience in luxury jewelry sales. Four-time President’s Circle member, with a proven track record of top performance and client satisfaction. Completed Rolex training, bringing in-depth knowledge of high-end timepieces. Passionate about fashion, style, and fine craftsmanship. Known for reliability, integrity, and a commitment to continuous professional growth. Russian, English, and some Italin. Eager to contribute creativity, precision, and a client-focused approach to a dynamic team in the jewelry or fashion industry.
Overview
39
39
years of professional experience
Work History
Client Advisor
Lee Michaels Fine Jewelry
San Antonio, TX
11.2019 - Current
- Advised clients on product features and benefits best suited for their individual needs.
- Participated in team meetings to discuss strategies for improving customer experience.
- Identified client needs and provided tailored solutions.
- Identified opportunities for improvement in customer service processes and procedures.
- Worked closely with senior management team members regarding client relations initiatives.
- Developed relationships with clients through regular communication and follow-up.
- Provided customer service to clients, including answering questions and resolving issues.
- Managed customer complaints effectively by utilizing problem solving skills.
- Implemented new processes to streamline operations and improve efficiency.
Medical Technician
Dr. O Medical & Wellness
San Antonio, TX
05.2015 - 10.2017
Student
Dr. O Medical & Wellness
San Antonio , TX
03.2015 - 05.2015
Sales Associate
Marshalls & HomeGoods
San Antonio , TX
06.2013 - 04.2015
Style Consultant
BoutiqueHomes
Milano, Italy
02.1993 - 08.1995
Actress
State Puppet Theatre
Saint Petersburg , Russia
04.1987 - 01.1993
TV Host
Saint Petersburg TV
Saint Petersburg , Russia
06.1986 - 01.1993
Education
RJ - Diamonds (GIA)
Gemological Institute of America
Baton Rouge, LA08-2023
Associate of Science - X-ray
The College of Health Care Professions
TX03-2019
Certificate - Laser Treatment
Laser Academy
Austin, TX07-2016
Associate in Medical Billing And Coding - Medical Billing And Coding
Lamson Institute
San Antonio, TX04-2015
Bachelor of Arts - Literature, History of Art, Acting, Music
State University of Performing Arts
Saint Petersburg, Russia06-1986
Painting, Graphic Design, History of Art, Pottery
School of Art And Design
Saint Petersburg, Russia 06-1980
High School Diploma -
High School In-depth Study of Russian Literature
Saint Petersburg, Russia 05-1980
Skills
- Customer service
- Client relationship management
- Sales strategies
- Product knowledge
- Problem solving
- Process improvement
Timeline
Client Advisor
Lee Michaels Fine Jewelry
11.2019 - Current
Medical Technician
Dr. O Medical & Wellness
05.2015 - 10.2017
Student
Dr. O Medical & Wellness
03.2015 - 05.2015
Sales Associate
Marshalls & HomeGoods
06.2013 - 04.2015
Style Consultant
BoutiqueHomes
02.1993 - 08.1995
Actress
State Puppet Theatre
04.1987 - 01.1993
TV Host
Saint Petersburg TV
06.1986 - 01.1993
RJ - Diamonds (GIA)
Gemological Institute of America
Associate of Science - X-ray
The College of Health Care Professions
Certificate - Laser Treatment
Laser Academy
Associate in Medical Billing And Coding - Medical Billing And Coding
Lamson Institute
Bachelor of Arts - Literature, History of Art, Acting, Music
State University of Performing Arts
Painting, Graphic Design, History of Art, Pottery
School of Art And Design
High School Diploma -
High School In-depth Study of Russian Literature
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