Francisco Manzo
Principal Field Service Engineer
Vail,AZ
Summary
Service-oriented individual with more than 20 years working as Technical Representative for the US military. Determined and experienced in diagnosing issues and performing repairs. Excellent mechanical troubleshooting skills.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Maintenance Lead
AOCG FT 40Hrs
Ft. Huachuca, AZ
11.2020 - 01.2022
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Supervised employee performance, preventive maintenance and safety.
- Forecasted and prioritized isochronal and major maintenance to meet readiness expectations and flight schedules on two flight lines.
- Prepare request for parts and materials needed to complete maintenance tasks.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Assessed schematic diagrams to properly plan and initiate new installation assignments.
Field Service Engineer
Textron Systems FT 40Hrs
Ft. Huachuca, AZ
11.2005 - 11.2020
- Received and processed stock into inventory management system.
- Troubleshot, repaired, replaced and upgraded systems and components using technical manuals, engineering drawings and schematic diagrams.
- Provided delta training to operators and maintainers for new procedures and hardware/software upgrades.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Prepared timely estimated cost of damage for damaged aircraft due to mishaps.
- Provided depot level maintenance on Unmanned Aircraft systems including hardware and software maintenance on windows and linux systems.
Quality Assurance Representative
USMC FT 40Hrs
Twentynine Palms, CA
01.2002 - 02.2005
- Independently performed audits of maintenance procedures to ensure standards of Naval Aviation Maintenance Program are met.
- Collaborated section heads, Aviation Maintenance Officer, and commanding officer to draft Local Command Procedures and Standard Operating Procedures.
- Provided mandatory training for Air Maintenance Department.
- Managed, monitored, or audited up to 14 Naval Aviation Programs.
Airframe and Powerplant Mechanic
USMC, United States Marine Corps FT 40Hrs
Twentynine Palms, CA
02.2000 - 02.2005
- Performed routine equipment inspections and maintained and completed corrective actions by referring to workbooks and technical publications to determine specifications.
- Rebuilt aircraft structures and functional components in accordance with maintenance manual, FAA regulations and aviation services policies and procedures.
- Prepared, inventoried and recorded aircraft parts and components to prevent corrosion, failure and misuse.
- Read and interpreted manufacturer and airline maintenance manuals, service bulletins and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.
- Coordinated parts and material requisitions to expedite aircraft maintenance and repairs.
Education
Certificate - COMPTIA A+ CERTIFICATE COURSE
New Horizons
Tucson, AZ 02.2022 - 05.2022
Certificate - COMPTIA NETWORK+ CERTIFICATE COURSE
New Horizons
Tucson, AZ 02.2022 - 05.2022
Certificate - COMPTIA SECURITY+ COURSE
New Horizons
Tucson, AZ 02.2022 - 05.2022
Certificate - COMPTIA CLOUD+ COURSE
New Horizons
Tucson, AZ 02.2022 - 05.2022
High School Diploma -
Morenci High School
Morenci, AZ 08.1993 - 05.1995
Skills
Electrical troubleshooting
Problem solving ability
Mechanical expertise
Blueprint and schematic understanding
Safety awareness
Equipment installation
Documentation
Service-oriented mindset
Secret security clearance
It Support
Configuring Devices
Application Support
Troubleshooting And Diagnostics
Resolving Problems
Timeline
Certificate - COMPTIA A+ CERTIFICATE COURSE
New Horizons
02.2022 - 05.2022
Certificate - COMPTIA NETWORK+ CERTIFICATE COURSE
New Horizons
02.2022 - 05.2022
Certificate - COMPTIA SECURITY+ COURSE
New Horizons
02.2022 - 05.2022
Certificate - COMPTIA CLOUD+ COURSE
New Horizons
02.2022 - 05.2022
Maintenance Lead
AOCG FT 40Hrs
11.2020 - 01.2022
Field Service Engineer
Textron Systems FT 40Hrs
11.2005 - 11.2020
Quality Assurance Representative
USMC FT 40Hrs
01.2002 - 02.2005
Airframe and Powerplant Mechanic
USMC, United States Marine Corps FT 40Hrs
02.2000 - 02.2005
High School Diploma -
Morenci High School
08.1993 - 05.1995