Melody Milagros
Bridgeport,CT
Summary
A dedicated worker and student with a passion for promoting mental health awareness. Committed to conducting research in the future and pursuing a career as a professional mental health counselor. Excited to leverage a diverse background and strong work ethic to make a meaningful difference in the field of mental health. Eager to expand on education by obtaining a master's degree in clinical mental health counseling.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Black Rock Pharmacy
09.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Lead Pharmacy Technician
CVS Pharmacy
01.2022 - 09.2024
- Prepared weekly schedules for pharmacy technicians while ensuring appropriate coverage during all operating hours
- Responded promptly to questions or concerns raised by patients regarding their prescriptions or other pharmaceutical needs
- Trained new pharmacy technicians in various tasks including medication dispensing, inventory management, and customer service
- Developed strategies for improving overall efficiency, productivity, and performance within team of pharmacy technicians
- Kept team in compliance with regular licensure monitoring, working with senior management to address issues
Pharmacy Technician
CVS Pharmacy
09.2021 - 09.2022
Care Coordinator
Newport Academy
01.2022 - 07.2022
- Protected patient data with secure records management system
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
- Helped office personnel with errands, paperwork and data entry
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
Waitress
Redding Country Club
10.2021 - 02.2022
- Checked with guests upon delivery of food items to promote patron satisfaction
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Handled guest needs with upbeat attitude and attention to detail
- Seasonal
Server
Sherman's Taphouse
05.2019 - 10.2019
- My main responsibilities for this job were to serve customers and be knowledgeable about the menu and alcoholic drinks
- Ability to work in a fast-paced restaurant while still giving customers a great dining experience
- Light cleaning and stocking required
Busser/Cashier/Server
Rozzi's Family Restaurant
06.2017 - 05.2019
Sales Associate
Cumberland Farms
11.2017 - 11.2018
Cashier/Deli Clerk
Watertown Meat Center
04.2016 - 05.2017
Education
Bachelor of Psychology -
University of Bridgeport
Bridgeport, CT05-2025
High School Diploma -
Watertown High School
Watertown, CT05-2016
Skills
- Client Relations
- Group therapy coordination
- Empathy Development
- Goal Setting
- Problem-Solving
- Client Confidentiality
Certification
- CPR Certified
- Domestic & Sexual Violence
State of Connecticut Certification - Bilingual (Fluent in Spanish)
- Pharmacy Technician License
- Certified to administer and test for the COVID-19 virus - Rapid (Antigen) Covid Test
Timeline
Pharmacy Technician
Black Rock Pharmacy
09.2024 - Current
Lead Pharmacy Technician
CVS Pharmacy
01.2022 - 09.2024
Care Coordinator
Newport Academy
01.2022 - 07.2022
Waitress
Redding Country Club
10.2021 - 02.2022
Pharmacy Technician
CVS Pharmacy
09.2021 - 09.2022
Server
Sherman's Taphouse
05.2019 - 10.2019
Sales Associate
Cumberland Farms
11.2017 - 11.2018
Busser/Cashier/Server
Rozzi's Family Restaurant
06.2017 - 05.2019
Cashier/Deli Clerk
Watertown Meat Center
04.2016 - 05.2017
- CPR Certified
- Domestic & Sexual Violence
State of Connecticut Certification - Bilingual (Fluent in Spanish)
- Pharmacy Technician License
- Certified to administer and test for the COVID-19 virus - Rapid (Antigen) Covid Test
Bachelor of Psychology -
University of Bridgeport
High School Diploma -
Watertown High School
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