Faith Alexander
Sophia,WV
Summary
Dedicated and detail-oriented Phlebotomist with a Certificate of Completion in Phlebotomy and a proven track record of academic excellence, including a 4.0 GPA in both college and high school. An honors student with a solid foundation in medical terminology, complemented by previous experience as a Pharmacy Technician. Known for exceptional work ethic, strong communication skills, and a commitment to providing accurate and compassionate patient care. Proficient at performing blood draws, while ensuring patient comfort, and adhering to safety and infection control protocols. Eager to leverage skills and knowledge to contribute effectively in a dynamic healthcare environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Technician
Black Bear Pharmacy, Beckley Pharmacy
01.2023 - 04.2024
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Associate of Applied Science - Surgical Technology
New River Community And Technical College
Beaver, WV05.2025
Certificate of Completion - Principles of Phlebotomy/Lab
New River Community And Technical College
Beaver, WV07.2024
High School Diploma -
Independence High School
Coal City, WV06.2023
Skills
- Venipuncture
- Patient confidentiality
- Infection Control
- Health Education
- Communication abilities
- Medical terminology knowledge
- HIPAA Compliance
- Patient Care
- Insurance Verification
- Medication Dispensing
Certification
- BLS Provider Training - CPR, AED
Timeline
Pharmacy Technician
Black Bear Pharmacy, Beckley Pharmacy
01.2023 - 04.2024
Associate of Applied Science - Surgical Technology
New River Community And Technical College
Certificate of Completion - Principles of Phlebotomy/Lab
New River Community And Technical College
High School Diploma -
Independence High School
- BLS Provider Training - CPR, AED
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