Kalisha Tucker
La Grange,GA
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Ambitious, career-focused job seeker, anxious to obtain an entry-level phlebotomy position to help launch career while achieving company goals. Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger
Lagrange, GA
11.2022 - Current
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Organized work areas so that everything was easily accessible when needed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Restocked shelves with new supplies of medications as needed.
Phlebotomist Technician
Faith healthcare career center
Lagrange, GA
07.2022 - 08.2024
- Prepared paperwork for laboratory orders, including appropriate coding.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Labeled specimen containers with patient information accurately and legibly.
- Assisted physicians with special procedures such as arterial draws and bone marrow collections.
- Stored collected specimens according to established protocols for transport to the laboratory.
- Obtained specimens from adults, children, and infants for laboratory tests.
- Maintained cleanliness of work area throughout shift.
- Ensured that equipment was properly maintained and sterilized between uses.
- Monitored inventory levels of supplies necessary for performing phlebotomy duties.
- Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
- Verified patient identification prior to collection of specimens using two forms of ID verification.
- Maintained records of specimens taken, test results, or other pertinent information in an organized fashion.
- Performed quality control tests on collected specimens.
- Performed venipuncture and other blood collection procedures according to established standards.
- Educated patients on proper blood draw techniques.
- Verified patient information prior to specimen collection.
- Documented patient information into electronic medical records system.
- Maintained a clean, safe, and organized work environment.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Interacted with patients to gather and record data prior to blood draws.
- Maintained fully-stocked phlebotomy cart, carrier and station.
Education
Bachelor of Arts - Criminal Justice
Fort Valley State University
Fort Valley, GA05-2021
High School Diploma -
Troup High School
La Grange, GA05-2017
Skills
- Billing support
- Supply Restocking
- Medication Dispensing
- Labeling prescriptions
- Stocking shelves
- HIPAA
- Supporting pharmacy operations
- Problem-solving skills
- Verifying orders
- Patient education and counseling
- Proper labeling procedures
- Staff Development
- Team Collaboration
- Resolving customer issues
- FDA Drug Safety Guidelines
- FDA compliance
- Patient Flow Management
- Documentation Management
- Biohazard Disposal
- Medical Records Maintenance
- Data Entry
- Sanitation and sterilization
- Medical Records Review
- Venipuncture Expertise
- Specimen handling
- Venipuncture
- Paperwork Processing
- Blood collection
- HIPAA Compliance
- Medical terminology knowledge
- Patient support
- Medical Records Management
- Communication abilities
Certification
pharmacy license-February 2022
certified phlebotomist-march 2022
Timeline
Pharmacy Technician
Kroger
11.2022 - Current
Phlebotomist Technician
Faith healthcare career center
07.2022 - 08.2024
Bachelor of Arts - Criminal Justice
Fort Valley State University
High School Diploma -
Troup High School
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