Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyjonka Carter

Brooklyn, NY

Summary

Dynamic leader with proven expertise in staff management and operations management, honed at Samaritan Daytop Village. Excelled in enhancing team productivity and maintaining high standards of workplace safety and mental health care. Demonstrated exceptional ability in client relationship management and professional boundaries, contributing to a positive and efficient work environment.

Experienced with coordinating shift activities, ensuring operational standards are met consistently. Utilizes problem-solving skills to address and resolve operational challenges efficiently. Track record of effective team leadership and maintaining high productivity levels. Also a F-80 holder certified by FDNY and CPR, FOOD HANDLERS LICENSE, CPI qualified

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Samaritan Daytop Village
02.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Supervised ongoing daily production phases.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.

Residential Aide

Samaritan Daytop Village
02.2022 - 02.2023
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
  • Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.

Education

Bachelor of Arts - Applied Psychology

COLLEGE OF NEW ROCHELLE SCHOOL OF NEW RESOURCES
BROOKLYN NEW YORK
05-2008

Skills

  • Professional boundaries
  • Workplace safety
  • Staff management
  • Operations management
  • Clinical documentation
  • Social interaction
  • Client relationship management
  • Mental health care
  • Shift reporting

Timeline

Shift Supervisor

Samaritan Daytop Village
02.2023 - Current

Residential Aide

Samaritan Daytop Village
02.2022 - 02.2023

Bachelor of Arts - Applied Psychology

COLLEGE OF NEW ROCHELLE SCHOOL OF NEW RESOURCES
Tyjonka Carter