Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Palak Dev

Aurora,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Casey General Store
10.2022 - 04.2023
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Shift Leader

Dunkin' Donuts Franchising
11.2018 - 09.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Education

Bachelor's of Commerce - Accounting

M.S.University
Gujarat, India
05.2015

Skills

  • Task Delegation
  • Product Branding
  • Customer Relations
  • Retail Operations
  • Sales Strategies
  • Sales Growth
  • Customer service orientation
  • Cost Reduction
  • Product and Service Knowledge

Languages

English
Gujarati
Hindi

Timeline

Assistant Manager

Casey General Store
10.2022 - 04.2023

Shift Leader

Dunkin' Donuts Franchising
11.2018 - 09.2022

Bachelor's of Commerce - Accounting

M.S.University

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Palak Dev