Jenifer Edwards
Cedar Bluff,MS
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Insurance Agent
Lyon Insurance
West Point, MS
08.2014 - Current
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Sales Representative
Clay County Cooperative
West Point, MS
05.1996 - 08.2014
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Organized sales paperwork, presented proposals and finalized contracts.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Education
High School Diploma -
West Point High School
West Point, MS05.1996
Skills
- Insurance Customization
- Operational Efficiency
- Client Prospecting
- Policy Feature Explanations
- Quote Information
- Policy Renewals
- Claims Information Gathering
- Insurance Policy Sales
- Binder Coverage
- Insurance Coverage Verification
Certification
- Licensed Insurance Agent
Timeline
Insurance Agent
Lyon Insurance
08.2014 - Current
Sales Representative
Clay County Cooperative
05.1996 - 08.2014
High School Diploma -
West Point High School
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