Detail oriented, organized, and ability to work in a fast pace environment to meet tight deadliness. Able to provide strong administrative support and willingness to take on added responsibilities to contribute to team goals.
Overview
6
6
years of professional experience
Work History
Case Manager
La Familia (Regional Center Of The East Bay)
02.2022 - Current
Assessed clients' needs, developed service plans and monitored progress towards goals.
Provided communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Provided crisis intervention support for clients in emergency situation.
Conducted home visits to assess the safety of living environments for clients.
Maintained accurate case records and documentation according to agency guidelines.
Counseled clients and families on available resources within the community that could help meet their needs.
Provided referrals to appropriate health care providers or other community resources.
Behavioral Technician
Centria Healthcare Autism Services
03.2020 - 01.2022
Helped non-verbal children with speaking and communicating clearly.
Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
Provided a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
Server
California Pizza Kitchen
04.2018 - 02.2020
Memorized the entire CPK Menu, allowing me to provide customers with a quick and efficient recommendation.
Successfully resolved conflicts resulting in customer satisfaction.
Trained new servers in becoming compliant to rules and regulations of CPK.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - Psychology
California State University - East Bay
Hayward, CA
05.2020
Associate of Arts - Criminal Justice, Psychology (AA-T)
Modesto Junior College
Modesto, CA
05.2018
Skills
Bilingual- Fluent in Spanish
Strong Computer Skills & Experience with Microsoft Office (Word, Excel, Outlook)
Coordinate Meetings, Provide Minutes
Strong Ability to Follow-up with Tasks
Timeline
Case Manager
La Familia (Regional Center Of The East Bay)
02.2022 - Current
Behavioral Technician
Centria Healthcare Autism Services
03.2020 - 01.2022
Server
California Pizza Kitchen
04.2018 - 02.2020
Bachelor of Arts - Psychology
California State University - East Bay
Associate of Arts - Criminal Justice, Psychology (AA-T)
Modesto Junior College
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