Jessica Yeboah
Bronx,NY
Summary
Jessica Yeboah, is a hardworking student, whose has worked within the customer service industry for many years. A Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Kind caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with technology skills such as excel.
Overview
6
6
years of professional experience
Work History
FOH Team Member
Chick-fil-A
Manha, NY
02.2023 - 05.2023
- Assisted with seating guests, taking reservations, and managing wait lists.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Followed opening and closing procedures as outlined by management team.
Private Hire, Babysitter
02.2017 - 12.2019
- Cared for two children ages 5 and 6
- Provided entertainment through recreational play and artistic projects
- Ensured children were asleep at appropriate bedtime
- Assisted children with wardrobe changes and getting ready
- Helped with nighttime rituals.
Pokeworks, Crew Member
- Working Cashier
- Opening and closing the store
- Washing dishes
- Deep Cleaning
- Working in an assembly line
- Taking customer orders and doing online orders
- Occasionally delivery.
Starbucks, Barista
- Opening and closing the store
- Making drinks for customers
- Taking customers orders
- Deep cleaning
- Training new employees.
Education
Bachelor of Science - Health Science
Stony Brook University
Stony Brook, NY05.2026
High School Diploma -
Bronx Preparatory Charter School
The Bronx, NY06.2022
Skills
- Money handling
- Attention to Detail
- Guest Relations
- Point of sale systems
- Stock management
- Training and mentoring
- Volunteer training
- Care Coordination
Languages
English
Native/ Bilingual
Twi(Ghana)
Native/ Bilingual
Korean
Professional
Timeline
FOH Team Member
Chick-fil-A
02.2023 - 05.2023
Private Hire, Babysitter
02.2017 - 12.2019
Pokeworks, Crew Member
Starbucks, Barista
Bachelor of Science - Health Science
Stony Brook University
High School Diploma -
Bronx Preparatory Charter School