D'Tani Gutierrez
Pullman,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing my personal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Manager
McDonald's Restaurant
10.2023 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
Crew Trainer
McDonald's Restaurant
04.2023 - 10.2023
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Collaborated with management to identify areas of improvement, whole customizing training programs.
- Evaluated crew members'' progress and provided constructive feedback.
Crew Member
McDonald's Restaurant
12.2021 - 04.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace.
- Ensured accurate order fulfillment with attention to details while assembling meals.
Education
High School Diploma -
Pullman High School
Pullman, WA06.2023
Skills
- Communication Skills
- Group skills
- Multi-Tasking
- Staff Training
- Good Judgment
- Professionalism
- Level- Headed under pressure
- Time- Management
- Great costumer service
- Creative
References
-Trevor Steffen (Manager at McDonalds)
-(509)330-0567
-Edgar G (General Manager At McDonalds)
- (509)831-9989
Timeline
Manager
McDonald's Restaurant
10.2023 - Current
Crew Trainer
McDonald's Restaurant
04.2023 - 10.2023
Crew Member
McDonald's Restaurant
12.2021 - 04.2023
High School Diploma -
Pullman High School