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Cory Gerloff
Hospitality Specialist
Gilbert,AZ
Summary
Individual with 9+ years in the hospitality industry. Well rounded in different ways of life. Seeking to maintain a full-time position that offers professional challenges and growth to utilize interpersonal and problem-solving skills alongside exceptional time management.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Bayhost/Bartender Shiftlead
Topgolf
Gilbert, AZ
09.2018 - Current
- Consistently reaching 20% over target rate for overall customer satisfaction.
- Check with hundreds of guests daily to ensure that the experience is excellent and take action to correct any problems.
- Personal sales over $1,500 day.
- Assign duties to associates based on role and skills.
- Supervising individuals and assisting with tasks if needed.
Shift Lead
Oregano's Pizza Bistro
Chandler, AZ
10.2015 - 03.2020
- Count thousands of dollars and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Maintain food and equipment inventories, and keep inventory records.
Assistant Manager
Subway
Chandler, AZ
11.2013 - 10.2015
- Assisted with creating schedules and interviews.
- Counted hundreds of dollars in cash drawers at beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Train new employees to aid guests, maintain cleaning standards and excel in closing duties.
Education
Some College (No Degree) -
Chandler-Gilbert Community College
Chandler, AZ 08.2015 - 04.2021
Skills
Communication
undefinedSoftware
Microsoft Excel
Aloha POS
Focus POS
Certification
Emergency Medical Technician
Timeline
Emergency Medical Technician
05-2021
Bayhost/Bartender Shiftlead
Topgolf
09.2018 - Current
Shift Lead
Oregano's Pizza Bistro
10.2015 - 03.2020
Some College (No Degree) -
Chandler-Gilbert Community College
08.2015 - 04.2021
Assistant Manager
Subway
11.2013 - 10.2015
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