Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Languages
Timeline
Generic

Savannah Holland

North Royalton,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Golf Services, Caddie Lead, Bayhost, ACE Lead

Topgolf
09.2021 - Current
  • Took care of players at the front desk getting them signed in to play and greeting them on the Teeline to make sure that they got settled in
  • Lead my team to execute cleanliness and speed when preparing and delivering drinks to the players
  • Strive to give great service and hospitality to my players when in the venue to make sure that they are having a great time when they come in to play
  • Lead our team to make sure that all hiring events and classes go well for new hires and existing playmakers
  • Spread our core values throughout the venue
  • Monitored players and enforced rules, maintaining safety for players and playmakers.
  • Answered player questions with responses about menu, promotions and specials.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Cashier, Expo, BOH, Prep, Catering Lead

Mission BBQ
03.2019 - 09.2024
  • Taking care of guests at the register making sure that their order is accurate
  • Placing the proper food on the trays and making sure that presentation is up to standards
  • Preparing the orders correctly and efficiently
  • Preparing food for the next days service and making sure that the quality is up to standards
  • Lead my team on several weddings, parties, graduations, Cleveland Browns Events, and NASA
  • Took care in treating guests outside of the store and making sure that they had a great experience while serving food at events
  • Built relationships with customers to encourage repeat business.
  • Learned duties for various positions and provided backup at key times.
  • Provided friendly, courteous service to create memorable moments for guests.

Education

Early Childhood

Kent State University
Kent, Ohio
12.2027

Associate of Liberal Arts - undefined

Cuyahoga Community College
Parma, Ohio
12.2023

High School Diploma -

North Royalton High School
North Royalton, Ohio
05.2021

Skills

  • Listening
  • Problem Solving
  • Leading a team
  • Working collaboratively in groups
  • Communication
  • Strong Work Ethic

Accomplishments

  • Product Promotion - Up-sold products and motivated guests to purchase promotional product

Awards

  • Volunteered laying wreaths for fallen soldiers and feeding homeless veterans in a shelter
  • Obtained a Sportsmanship Award for Varsity Cheerleading
  • Dean's List at Cuyahoga Community College

Languages

German
Limited Working

Timeline

Golf Services, Caddie Lead, Bayhost, ACE Lead

Topgolf
09.2021 - Current

Cashier, Expo, BOH, Prep, Catering Lead

Mission BBQ
03.2019 - 09.2024

Associate of Liberal Arts - undefined

Cuyahoga Community College

Early Childhood

Kent State University

High School Diploma -

North Royalton High School

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Savannah Holland