Hallie Alcantar
Seal Beach,CA
Summary
Committed student looking to utilize exceptional communication and interpersonal skills in part-time work. I have experience in managing reservations, providing customer service, working effectively in a team, and multitasking in the restaurant industry. I am capable of quickly memorizing product details and building strong customer relationships
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
The Beach House Seal Beach
Seal Beach , California
2022.12 - Current
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests by working as a team and jumping into various roles.
- Resolved customer complaints professionally while maintaining a positive attitude toward guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Performed daily side work tasks assigned by management, including rolling silverware and assisting with opening/closing duties.
Education
High School Diploma
Los Alamitos High School
Los Alamitos, CA2033-06
Business Marketing
Chapman University
Orange, CASkills
- Guest Relations Management
- Customer Service
- POS system operations
- Server Support
- Efficient seating
- Effective Multitasking
- Conflict Resolution
- Active Learning
Affiliations
- Involved in the nationally recognized Kappa Kappa Gamma sorority at Chapman University.
Languages
Spanish
Elementary
Accomplishments
- Los Alamitos High School Honor Roll 2019-2023
- Los Alamitos High School Mathematician Award 2023
Certification
- CPR Certified
References
References available upon request.
Timeline
Restaurant Hostess
The Beach House Seal Beach
2022.12 - Current
High School Diploma
Los Alamitos High School
Business Marketing
Chapman University
- CPR Certified
Similar Profiles
Danielle Roxborough MA LMFT 145561Danielle Roxborough MA LMFT 145561
Associate Marriage and Family Therapist at Seal Beach CounselingAssociate Marriage and Family Therapist at Seal Beach Counseling
Grace DomingoGrace Domingo
Volunteer at Seal Beach Health And Rehab CenterVolunteer at Seal Beach Health And Rehab Center
Taron EsbriTaron Esbri
Clean-Up Volunteer at Seal Beach Clean UpClean-Up Volunteer at Seal Beach Clean Up