Hallie Alcantar
Seal Beach,CA
Summary
Committed student looking to utilize exceptional communication and interpersonal skills in part-time work. I have experience in managing reservations, providing customer service, working effectively in a team, and multitasking in the restaurant industry. I am capable of quickly memorizing product details and building strong customer relationships
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
The Beach House Seal Beach
Seal Beach, California
12.2022 - Current
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests by working as a team and jumping into various roles.
- Resolved customer complaints professionally while maintaining a positive attitude toward guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Performed daily side work tasks assigned by management, including rolling silverware and assisting with opening/closing duties.
Education
High School Diploma
Los Alamitos High School
Los Alamitos, CA06-2033
Business Marketing
Chapman University
Orange, CASkills
- Guest Relations Management
- Customer Service
- POS system operations
- Server Support
- Efficient seating
- Effective Multitasking
- Conflict Resolution
- Active Learning
Affiliations
- Involved in the nationally recognized Kappa Kappa Gamma sorority at Chapman University.
Languages
Spanish
Elementary
Accomplishments
- Los Alamitos High School Honor Roll 2019-2023
- Los Alamitos High School Mathematician Award 2023
Certification
- CPR Certified
References
References available upon request.
Timeline
Restaurant Hostess
The Beach House Seal Beach
12.2022 - Current
High School Diploma
Los Alamitos High School
Business Marketing
Chapman University
- CPR Certified
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