Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikoya Betka

Grand Rapids,MI

Summary

Proven leader with a track record of enhancing customer satisfaction and increasing efficiency at PackageJet, LLC. Excelled in customer service and time management, demonstrating exceptional attention to detail and computer skills. Successfully managed teams and operations, significantly improving productivity and maintaining high-quality standards.

Overview

9
9
years of professional experience

Work History

DSP Associate

PackageJet, LLC.
12.2021 - Current
  • Deliver products to customers in a timely and efficient manner.
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Regularly deliver 180 - 275 packages per day to customers

Assembler

GHSP
08.2019 - 08.2021
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.

Store Manager

Leppinks
10.2015 - 08.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

Shelby High School
Shelby
05.2015

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Cash Handling
  • Relationship Building
  • Courteous and Professional
  • MS Office
  • Customer interaction

Languages

Spanish
Elementary

Timeline

DSP Associate

PackageJet, LLC.
12.2021 - Current

Assembler

GHSP
08.2019 - 08.2021

Store Manager

Leppinks
10.2015 - 08.2019

High School Diploma -

Shelby High School
Mikoya Betka