DeMarcquize Washington
Canton,MS
Summary
Dedicated associate with a wealth of expertise working with clients, quickly determining their needs, and making recommendations for goods and services to help them achieve their objectives. Excellent communicator who is committed to providing exceptional customer service. Professional in retail sales with experience in merchandising and product placement. Extensive background in handling shipments and managing inventories. A candidate who is reliable and well-organized, adept at handling several tasks at once while maintaining a cheerful disposition. Readiness to accept more duties to achieve group objectives.
Overview
4
4
years of professional experience
Work History
DSP Associate
Amazon
02.2024 - Current
- Works varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.
- Operated vehicles safely in highly congested areas with no traffic violations.
- Maintained an upbeat, positive attitude in a busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- I worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Stock Supervisor
Family Dollar
10.2022 - Current
- Implemented loss prevention strategies, minimizing theft and damage to inventory items.
- Labeled, organized, and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamline warehouse operations for increased efficiency by implementing effective organizational systems.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day's business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Contributed to budget planning efforts by providing input on inventory management costs and projections.
- Coordinated with transportation partners to ensure timely delivery of shipments, enhancing overall customer satisfaction.
- Assisted in developing standard operating procedures for warehouse processes, contributing to overall operational efficiency.
- Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
- Maintained a safe working environment by strictly adhering to safety protocols and guidelines within the warehouse.
- Unload, sort, and stock merchandise according to store layout and product placement.
- Place products in the correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
Sports Team Lead
Sports Paradise Fitness & Fundamentals
08.2020 - 05.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coach team members in the techniques necessary to complete job tasks.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Collaborated with school staff to ensure smooth transitions between daytime classes and after-school activities.
- Coordinated with volunteers who provided additional support during various activities.
- Trained and supervised site staff.
- Monitored student safety while conducting indoor or outdoor activities.
Education
Bachelor of Arts in Health & Recreation -
Tougaloo College
Tougaloo, Mississippi05.2024
High School Diploma -
Canton Public High School
Canton, MS05.2019
Skills
- Microsoft OFFICE
- Adobe Premiere
- Resilience
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Decision-Making
- Complex Problem-Solving
- Oral communication
- Work Planning and Prioritization
- Order Fulfillment
Activitiesawards
- Men’s Varsity Basketball Team (2x Champion), 08/2019, 2024
- Honors (2023)
- Dean’s List (202
Source
This resume has been provided by INROADS. If hired, the candidate will constitute an INROADS Placement
Volunteer Experience
Sports Paradise, Terry, Mississippi, Volunteer, 09/2021, 04/2024, Tutored children, Trained them in various sports (mainly basketball)
Training
- Consumer Health
- Physiology Of Exercise
- Minor Sports
- Motor Dev & Measurements
- Recreation for the Aging
- Recreational Leadership
- Principles & Methods F
- Individual & Team Sports
- Field Experience
Timeline
DSP Associate
Amazon
02.2024 - Current
Stock Supervisor
Family Dollar
10.2022 - Current
Sports Team Lead
Sports Paradise Fitness & Fundamentals
08.2020 - 05.2022
Bachelor of Arts in Health & Recreation -
Tougaloo College
High School Diploma -
Canton Public High School