Audrey Haar
Sales Management
Onalaska,WI
Summary
Growth-focused sales leader with accomplishment in sales optimization, account and business management, operations management, strategic planning and development, and customer support. Passionate about motivating, developing, and managing employees and customer relationships for account retention. Possess excellent leadership, problem solving, time management, recruiting, training, team building, collaboration, customer service, and communication skills.
Overview
17
17
years of professional experience
Work History
Corporate Sales Trainer-Learning and Development
SCHOOL SPECIALTY
01.2023 - 02.2025
- Successfully On-Boarded a Strategic ISR for the Midwest Region and 8 ISR's 2023
- Helped Improve the ISR training plan to provide a better experience for the new hire
- Developed training for Sales Strategy and Pipeline Management for all Sales Reps 2024
- Mentored new hires with personalized coaching sessions, enhancing their skills and boosting overall team performance.
- Streamlined onboarding process for new employees, reducing the time from hire to productivity significantly.
- Conducted regular refresher courses for seasoned employees to maintain high standards of professionalism and product knowledge.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
Regional Inside Sales Manager
SCHOOL SPECIALTY
11.2021 - 12.2022
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Surpassed sales goals by $2M in 2022 with implementation of diverse sales tools and strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Inside Sales Team Lead
SCHOOL SPECIALTY
06.2021 - 01.2022
- Trained, coached, and mentored twelve new sales representatives for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Corporate Inside Sales Rep
SCHOOL SPECIALTY
03.2021 - 06.2021
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations for approximately 300 accounts.
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Used Salesforce software to maintain detailed contact logs and account records.
Territory Manager
LIFETOUCH NATIONAL SCHOOL STUDIOS INC.
06.2014 - 05.2020
- Spearheaded continuous improvements in territory and individual account profitability, managed satellite office, and supervised Satellite Photography Manager, Sales Professionals, Operations Team, and Office Coordinators
- Oversaw various HR duties, including recruiting, evaluating, and hiring according to company policies
- Business development with Pre-K to 12 School Districts
- Improved retention by 3%
- Achieved territory ranking of Top 3 in region and Top 10 in company within past 5 years, resulting in increased yearly account retention and business growth, by reorganizing sales team and adding 4 new roles
- Improved account retention by 5% within 9 months and recognized as #1 in the company for New Account Growth by reorganizing how often accounts were visited and attending networking events
Team Leader & Sales Manager
LIFETOUCH NATIONAL SCHOOL STUDIOS INC.
08.2012 - 06.2014
- Customer relationship management approximately 150 accounts
- Sales performance analysis
- Coaching and mentoring sales and operations team
Sales Professional
LIFETOUCH NATIONAL SCHOOL STUDIOS INC.
04.2010 - 07.2012
- Generate new accounts
- Present products and services, negotiate contracts and close deals
- Managed key accounts with regular check-ins to assess satisfaction levels while proactively addressing concerns or challenges before they escalated.
Territory Sales Support Supervisor
LIFETOUCH NATIONAL SCHOOL STUDIOS INC.
12.2007 - 04.2010
- Oversaw the day-to-day operations of a sales support team of six.
- Ensured efficient processing of sales orders, accurate data management and timely customer support.
- Coached and developed the sales support team to achieve team goals and sales targets.
Education
Associate Degree - Marketing & Retail Management
Western Wisconsin Technical Institute
La Crosse, WISkills
- Territory Management & Expansion
- Business Management
- Consultative & Solution Selling
- Revenue Generation
- Negotiation & Closing
- Client Relationship Management
- Sales Team Leadership
- Sales Process Optimization
- Training & Onboarding
- Sales Strategy & Planning
- CRM proficiency
- Sales planning
Career Accomplishments
- Exceeded Territory Sales Budget by $2M in 2022
- Year-over-Year Account Retention Improvement, 2013 - 2020
- Operations Territory of the Year, 2019
- Most Improved Operations Territory of the Year, 2018
- Diamond Achievement in Sales for the company every year, 2013 - 2016
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPaid time offCareer advancementPersonal development programsHealthcare benefitsWork from home option401k matchTimeline
Corporate Sales Trainer-Learning and Development
SCHOOL SPECIALTY
01.2023 - 02.2025
Regional Inside Sales Manager
SCHOOL SPECIALTY
11.2021 - 12.2022
Inside Sales Team Lead
SCHOOL SPECIALTY
06.2021 - 01.2022
Corporate Inside Sales Rep
SCHOOL SPECIALTY
03.2021 - 06.2021
Territory Manager
LIFETOUCH NATIONAL SCHOOL STUDIOS INC.
06.2014 - 05.2020
Team Leader & Sales Manager
LIFETOUCH NATIONAL SCHOOL STUDIOS INC.
08.2012 - 06.2014
Sales Professional
LIFETOUCH NATIONAL SCHOOL STUDIOS INC.
04.2010 - 07.2012
Territory Sales Support Supervisor
LIFETOUCH NATIONAL SCHOOL STUDIOS INC.
12.2007 - 04.2010
Associate Degree - Marketing & Retail Management
Western Wisconsin Technical Institute
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